A aimé Isn’t far from saundersfoot & Tenby. Or folly farm for the children.

N'a pas aimé Arrived at the site, to no pitch, no picnic table as stated, no firepit. No signal and no WiFi in the tent field as advertised, had to drive out to contact a number and had to leave a voicemail as the reception and line close at 4pm. The owner shortly contacted me back with awful attitude and no apology, stressing it’s “wild camping”. But if you haven’t got enough staff to keep up with your customers then don’t accept the bookings and the £80 we payed, to supply nothing that’s advertised! She advised me she’d come and see me when she’s back in on Sunday to sort the issue and not once did I see her. Another family were left to their own devices also, until someone came and mowed their pitch the next day. Over all a bad experience and TERRIBLE value for money. Also not many activities on site if you want to keep your child busy.

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Réponse du gestionnaire : Thank you for taking the time to leave your feedback. We're sorry to hear that your stay did not meet your expectations. When your concerns were brought to our attention, we responded as quickly as possible, attended the wild camping field to assist and offered a goodwill gesture in an effort to resolve the situation during your stay. As we are located in rural Pembrokeshire, mobile phone signal and Wi-Fi can be patchy in some areas. This is highlighted on our website and within our booking information so that guests are aware before they arrive. As a family-run park, we pride ourselves on providing friendly customer service and always encourage guests to contact us if they need assistance so that we can help resolve any issues during their stay. We are always looking for ways to improve our facilities and services, and we appreciate all constructive feedback from our guests. Kind regards, Sarah & the Redford Team