A aimé Open space Quiet after curfew 22-30

N'a pas aimé Not enough space between electric hook up pitches Not enough Wash basins in toilet block Pitch up website states 2pm departure although on arrival site said we had to depart by 11am Play area needed a tidy up Shower button needed to stay on longer stop start hot flow Whole site could have been cleaned up a bit

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Réponse du gestionnaire : Good morning Thank you for your review The space between electric pitches have been measured out and are run along with rules set out to campsites sorry you didnt feel that this was enough, There is 2 toilet and shower blocks and we have not had any problems with the amount of wash basins, even during covid (when people washed their hands more) In the booking confirmation email sent by Top End Farm 28th July at 10.14 we do state in the email that the departure time is by 11am on Saturdays, this would have given you 10 days to contact us before your arrival date to contact us regards to the departure time, so you were told before arrival we could have possibly adjusted this if you had contacted us in the 10 days prior to arrival The shower button is set to a timer to stop water waste, Sorry you did not enjoy your stay with us hopefully you can give us a try another time and see if we can improve for you

A aimé Level large pitch, hot water at washing up station, staff friendly, fridge/freezer available to use, tidy site,

N'a pas aimé Need more showers/toilets bearing in its unisex site quite and still had to wait, water pressure in one of showers low, although we knew it's a working farm the calves were very noisy as they had been kept in the barn

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your review We do have two shower and toilet blocks, in busy periods both are open, during your stay the site was quiet, the amount of showers and toilets in the shower block that was open are more than adequate for the number of guests on site at the time of your visit. I would have appreciated it if you had advised me regarding the low shower pressure in one of the showers as i would have been able to investigate the issue. The calves in the barn are too young to be out in a field as they are still being hand fed. Animal noise is to be expected on a working farm, however the calves do not make noise all hours of the day/night Kind regards, Rachael