Brighouse Bay Holiday Park

A aimé Friendly welcome and helpful staff, very well maintained site, good walks and beach options, restaurant/bar and shop on site.

N'a pas aimé Restaurant / bar meal options unimaginative, boring and overcooked. WiFi impossible to get working (pay system routinely fails); with virtually no phone signal this is a major issue that will prevent me from returning. Bathroom and showers would be much cleaner if a shoe locker was provided so that grass and mud wasn’t trodden inside. Kept awake by a bunch of stupid drunks in a nearby pitch.

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A aimé Our first visit to this site and we weren’t disappointed. Lovely big site with good sized tent pitches. Reception staff were helpful and friendly. Shower/Toilet block was clean and showers were warm. The restaurant food was perfectly fine, typical pub grub, served in a good time and was hot, staff were lovely. We didn’t use the shop so can’t comment on that but looked well stocked.

N'a pas aimé Some campers were still being quite loud up to 11.30pm. Us oldies go to bed quite early.

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A aimé What a fantastic site absolutely brilliant not one complaint would recommend to anyone, we had fabulous weather which just added to trip

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A aimé The location of this site was perfect for us, and lots of room at the pitch. The showers and loos were also very good, and a club onsite so we could walk for a drink and food if needed. The staff were super friendly too, lovely, will stay here again, stunning location.

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A aimé EVERYTHING !!!
Lorna and the chap who were working in the leisure centre went above and beyond to ensure my son with multiple allergies was catered for , it was noted they were working various roles that day and we can’t thank them
Enough xxxx

N'a pas aimé Nothing ! Was perfect

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A aimé The Site Was Okay Very Clean .Showers and toilets was spotless.
If taking a boat it has a great concrete slipway into the sea.
The Staff seemed pleasant enough
Shop was well stocked out but expensive as to be expected
The Sea is very clear and blue with lovely views

N'a pas aimé We Stayed on the tv pitch hard standing which the grass at the side of the van was very soft and mushy at the time.
The TV Sockets Don't Work and we paid extra for this convenience.
The Main shower blocks was closed when not busy so had to use the small ones at the rear.Alot of Caravaning and Tenters wasn't happy about this.
The club/Pub was at the other end of the park quite a walk to get to and poorly sign posted and NO entertainment on at all.
The pool is £5.50 per/person when available to use.
Not the parks faulty but the road to Brighouse bay is terrible and full of potholes and if towing or driving a larger vehicle can be abit of and issue as the road is also narrow in places for passing other vehicles.

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A aimé The pitches were well spaced, the campsite was beautiful in a lovely location, the kids loved the park and arcade and the facilities were excellent

N'a pas aimé Nothing!

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A aimé - the friendly staff
- the quiet site
- the kids loved the playparks
- how close the beach is to the site
- the fantastic pizzas and cakes
- the well maintained, clean toilets and bathrooms
- the campsite shop

N'a pas aimé - the arcade needs an update as some of the toys in the machines are growing mould.

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A aimé The first toilet block was clean with decent showers.

N'a pas aimé Staff in the shop were very rude. Two sisters I believe. Not friendly with my two small, smiley, happy children just grateful to be there, their attitude was not welcoming and made me feel uncomfortable.
Park is OK.
Toilet block opposite very dirty.
My pitch was on top of tree roots making it difficult to pitch my tent and uneven making for an uncomfortable stay to which I left a day early.
Can't blame the site for my neighbours but I believe staff should frequent trips around to keep an eye on things, the family next to me were loud and inconsiderate, allowing their children to use my own children's equipment without asking and their dog crying and barking all day.

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Réponse du gestionnaire : I am sorry that your stay was disappointing for you. If you had let us know that your pitch was not suitable, we could have moved you to another pitch.
Our toilets and showers are cleaned regularly by our dedicated staff, but they cant be there 24 hours a day.
Our staff in the shop are always friendly and welcoming, so I am surprised to hear that you thought they weren't.
We recommend that any of our customers who have a problem whilst staying on our park, come to reception to let us know, then we can try to solve them.

A aimé Peaceful family friendly atmosphere.. really good and clean facilities. Liked that there was no signal for phones meant could really escape the world. Playground for kids to be entertained was good. Well stocked shop. Friendly and helpful staff. Pool was good. Beautiful scenery. Ground was well kept and easy to put tend up. Handles the heavy rain we'll. Easy to book and cater for our needs to pitch close together and to facilities and play area. Meant we could see and hear them but could llrt them play too.

N'a pas aimé Pool got a bit busy at times and changing facilities a bit noisy and disorganised. Quite slow food service and menu options inconsistent. Not much in the way of clubhouse entertainment sos didn't spend hardly any time or money in there. Games room was quite poor for things to do... weather was awful but can't hold that against you

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