Lizard Point Holiday Park

A aimé All the staff friendly and a good space on site once we worked out where plots 20 was.

N'a pas aimé The plots not marked well on the croft as 20 to 22 missing the toilet block needs a little tlc as toilet handles coming loose. Payed for the WiFi but none on the croft, signal very bad to non existent. Would not pay again.

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Réponse du gestionnaire : Thank you so much for taking the time to share your feedback, Robin. It’s wonderful to hear that you found our team friendly and that your pitch was spacious, as we strive to make every guest feel welcome and comfortable. I do want to sincerely apologise that not every aspect of your stay met your expectations. Your comments about the pitch layout are extremely valuable to us, and I will make sure these are shared with our team so we can work on making the layout clearer and more user-friendly for all our guests in the future. I’m also sorry to hear you experienced difficulties with our Wi-Fi connection. We are always working to improve our facilities and services, and your feedback will help us address these issues so that future guests have a better experience. Thank you again. ^AB

A aimé There was plenty of space in the field we booked so lots of room for the little ones to run around.

N'a pas aimé The pitch was by he main road behind the trees which did mean a fair bit of noise and lights through the evening. The pitch was opposite the dog park so maybe avoid that area if your a light sleeper

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Réponse du gestionnaire : Hi there,

Wow 10 out of 10! Thank you for your amazing review.

Your feedback means a lot to us and lets us know we’re on the right track!

Upon your next visit, you an chose a specific plot or area of the touring/camping filed prior to arrival by reaching out to our team via Livechat (You can find it on our website: https://bit.ly/47LG4rG)

We hope to see you again soon. ^JC

A aimé cheap pitch price, good geographical proximity to the Lizard point, free heated indoor pool, friendly staff, lots of activities for children, nice large club house and bar.

N'a pas aimé price of everything, food drink activities etc. Toilet and shower block need updated, rats seen running around caravans and fields, lots of things in kids play park closed off like the slides.

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A aimé Good facilities & friendly staff. Especially like the pool

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A aimé The staff - everyone from the park warden to the entertainment staff were all friendly and helpful.

Location - great base to enjoy the coastal walks around the Lizard Peninsula.

N'a pas aimé The family/disabled toilet and shower room were not well signposted and not cleaned at all during our 3 day stay. The main shower blocks were though and the showers powerful and hot.

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A aimé Location close to all shops and beaches
Easy to check in
Great site with all activities and entertainment
Due to not being able to use the allocated pitch they were very accommodating and moved us straight away to another field
Must visit the beautiful Kynance cove a quick 10 min drive away

N'a pas aimé The first pitch we were given was unusable pitch 13 Croft field this pitch is being used as an entry point into the field so the pitch is sipped in the middle from constant use in and out and couldn’t put our awning up as electric box was nowhere near the pitch the can would have had to be turned the other way
We were moved to the meadow which was much better but needs a washing facility for dishes near the toilets

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A aimé Very helpful friendly staff being close to toilets and showers

N'a pas aimé Noisy couple in a tent next to us kept me awake till midnight obviously didn’t realise that there voices travelled

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A aimé The site was clean and well maintained .Micheal from reception was welcoming and happy bloke ,. Toilets and facilities were good . Pool was warm and well managed , people in pool area were alert

N'a pas aimé entertainment was ok , possibly because there were not many people in the room it fell a bit flat .They tried their best to be honest but not for me

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A aimé The campsite warden was nice. Clean toilets/showers although they’re portacabin toilets.

N'a pas aimé The fact that as “proper” campers you are completely forgotten about from reception who are hopeless and clueless. Simple cheap things could make huge improvements such as putting in a freezer for storing ice blocks. In all honesty the place would be better off just getting rid of the field they use for tents and put it all to hard standing for caravans and mobile homes. The pool was adequate but nothing much to write home about. What was really surprising was that we wanted to book activities for our toddler daughter that started at 10am so went to talk to reception who said they didn’t know anything about activities (they’re reception?? Surely it’s their job to know??) and told us to go to activities hub at 10 when they open so we couldn’t do the activities our daughter wanted to do. Softplay is advertised but then costs outrageous amount of money a day. As a Parkdean holiday we expected it to be family friendly and geared up for young kids but nothing starts to open until 9/10 and quiet time isn’t until 11pm which was great for the stag do staying in the field opposite us. All in all thoroughly disappointed and put off Parkdean for life.

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A aimé The food

N'a pas aimé The fact within our stay the water went off twice
The same entertainment was circulated on an evening
Our pitch was too small because someone had incorrectly set up prior and wasn't moved
The ground ruined our tent Pegs
Ground full of rocks
Rude management

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