The Riverfront York

A aimé Lovely site and facilities.

N'a pas aimé Nothing

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A aimé Easy access and good facilities.

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A aimé Clean toilets / showers and warm . nice pitches . Lovely site next to river . Cafe good bacon sandwiches . Hired boat great fun .

N'a pas aimé Not the site but restaurant bolons were not very helpful . Online said could book table at 4 then they said they were closed . Tried booking night after fully booked too but guy said you didn’t need to book . Asked for other pubs no help , kind local helped us out with different options as we were tired after travelling and just wanted some hot food.

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Réponse du gestionnaire : Thank you for sharing your feedback. We’re delighted to hear you enjoyed the clean, warm facilities, the riverside setting, the pitches, the café’s bacon sandwiches, and the fun of hiring a boat. It’s wonderful to know so many parts of your stay were enjoyable.

We’re sorry to hear about the difficulty you experienced when trying to book at Bosun’s. Although the restaurant operates its own booking system, it is part of The Riverfront York, and we take your comments seriously. We understand how frustrating it must have been after a long journey when you were simply looking for a hot meal, and we’re sorry this didn’t feel as smooth or as helpful as it should have.

We’ll be sharing your feedback with the Bosun’s team to ensure the guest experience is clearer and more consistent going forward.

Thank you again for taking the time to leave a review. We hope to welcome you back for another enjoyable stay.

A aimé The most peaceful, beautiful site I have been to. Loved the self check in. Shower and toilet facilities were beautiful. My little boy loved riding his bike around the site. Lovely pitch right on the river front.

N'a pas aimé Nothing to dislike.

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Réponse du gestionnaire : Thank you so much for your wonderful feedback Amanda. We’re delighted to hear you found the site peaceful and beautiful, and that the self check‑in worked well for you. It’s great to know you enjoyed the shower and toilet facilities, and that your little boy had such a lovely time riding his bike around the park. Having a pitch right on the riverfront really does make for a special stay.

We truly appreciate you taking the time to share your experience and hope to welcome you both back again soon.

A aimé Pitch was flat. Local village is nice. Co Op store is a 10 min walk and useful.

N'a pas aimé Security is none existent. No booking in or barrier. Just drive to your pitch. Very public site. We had pitch 10. We had a drove of people walking past looking into our motorhome. Fellow campers have respect but people walking past were looking at us eating and standing there. 20+ minutes drive to get into York. River taxi not frequent enough. Walk to the old iron bridge is not good. Bit of a dump walking past the unkempt house boat locations.
The amount of mens toilets is woeful, two toilets for the amount of people on site. The grey waste point was full, spilling over into the ground.
Only one person on site, picks up litter, then heads to his boat to eat Pizza.
I could go on.
Never going there again.

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Réponse du gestionnaire : Thank you for staying with us and for taking the time to share your thoughts. We appreciate your visit and wish you all the very best for your future travels.

A aimé Nice wide pitches - small site and nice atmosphere.

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Réponse du gestionnaire : Thank you for your lovely feedback. We’re really pleased to hear you enjoyed the wide pitches, the small‑site feel and the atmosphere. It’s great to know you had a good stay, and we hope to welcome you back again in the future.

A aimé Good sized pitches, lovely clean and warm toilet block, good facilities and good location.

N'a pas aimé Entry road is quite rough especially after rain.

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Réponse du gestionnaire : Thank you for your feedback and for staying with us. It’s great to hear you enjoyed the good‑sized pitches, the clean and warm facilities, and the location.

We appreciate your note about the entry road as well. Thank you again for taking the time to share your thoughts, and we hope you enjoyed the rest of your stay.

A aimé Great pitches. Good walking routes and excellent shower and toilet block. Site looks cared for and clean.

N'a pas aimé None

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Réponse du gestionnaire : Thank you so much for your lovely review Kevin. We are delighted that you enjoyed the pitches, the walking routes, and our shower and toilet facilities. It is wonderful to hear that the site felt clean and well cared for during your stay.
We look forward to welcoming you back to The Riverfront York again.

A aimé Great location, fabulous site and great pitch

N'a pas aimé Unfortunately, the ladies showers and toilets were all out of order due to a leak and failed lighting. I therefore had to use the mens and it did not feel right.

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Réponse du gestionnaire : Thank you for your feedback and for highlighting what you enjoyed about the site, including the location, facilities and your pitch.

We’re very sorry for the inconvenience caused by the temporary closure of the ladies’ showers and toilets during your stay. A leak and lighting failure meant we had to take them offline for safety while repairs were carried out, and we appreciate that using the men’s facilities instead may not have felt comfortable. Our team worked to resolve the issue as quickly as possible, and we apologise that this impacted your visit.

We’re grateful you took the time to share your experience, and we hope to welcome you back for a fully seamless stay next time.

A aimé Great site with amazing facilities. The restaurant on site was fully booked with it being Mother’s Day however the Cafe was open and we had some great wraps. Everything was clean and it was lovely and peaceful. Definitely one of the best sites I’ve stayed at.

N'a pas aimé Nothing to dislike

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Réponse du gestionnaire : Thank you so much for sharing such a lovely review Wayne. We are delighted that you enjoyed the site, the facilities, and the peaceful atmosphere. It is great to hear that you were able to enjoy the café on Mother’s Day and that the wraps went down well. Knowing that you found everything clean and well cared for means a lot to the team.
We truly appreciate your kind words and are thrilled to hear we are one of the best sites you have stayed at. We look forward to welcoming you back again.