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On pitch up I was allowed to book a motorhome grass pitch without ehu which suited us as we are self contained.
Arrived to be told that they had been cancelling bookings because the ground was waterlogged. We had not been contacted however.
After some thought they showed us to a part of the field they thought 'might be alright '. Immediately after driving on we realised we were stuck and could not even used our levelling ramps.
After 15 minutes the owner came and towed us off. I suggested that we stay in the carpark overnight and that the next morning could leave as all the hardstanding pitches were full. I said we would accept a refund of 2 of the 3 nights booked; I was happy to pay for one night in their carpark! The owner was not happy for us to do this.
He was quite abrupt and said ' you booked a grass tent pitch '. I didn't book a tent. I booked a Motorhome grass pitch; I assumed that as I had been able to book it that it would be ok. And that if that wasn't the case, that my booking would be cancelled in advance and refunded.
In the end another member of staff allowed us to park on a seasonal pitch that contained a small caravan. He said he ' didn't think the owners would turn up but if they did we would have to leave '.
Consequently we felt like squatters and everytime we heard a car we thought it was the pitch owners!
We left a day early in the end.
£100 to sublet a seasonal pitch for 2 nights is not my idea of good value.
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