Liked Location to town

Disliked Paid for a electric pitch which was hit and miss whether it worked and ended up not working at all on last day and night Meant to be quiet after 9 but could still hear teenagers running around screaming

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From the manager: Thank you for your review. We’re pleased you enjoyed our location and its proximity to the town. We are sorry you experienced difficulties with the electric hook-up. Following your comments, we personally tested the hook-up point with an electrical testing device and can confirm that the supply is working correctly and the box has no fault. Our warden also tested the connection with your cable when you first arrived and was able to get it working. As the site’s electrical supply is working correctly, we believe the problem may have been with the cable or the connection. We were around the site throughout your stay, so had we been made aware that you were continuing to experience problems, we would have been very happy to come and investigate this for you at the time. We were also surprised to see a score of 2 for customer service, as our warden did come over and assist you personally when you first had difficulty connecting, and was able to get your electricity working. We always try to help our guests when they have a problem, and would have been happy to assist again had we known you were still experiencing difficulties. With regard to the noise, our quiet time starts at 9pm and we do ask all guests to respect this. We’re sorry that other guests disturbed you during your stay. Had we been made aware at the time, we would have been happy to address it. Thank you for your feedback.

Liked Quiet site and very clean. Easy to park. We had a fully serviced hard standing pitch with ample room for awning and extras.

Disliked Needed a car to get everywhere. Locally no pubs open on a Monday lol.

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From the manager: Thank you for taking the time to review your stay with us, we welcome all feedback. Sorry to see that you did not enjoy your time with us and will not return in the future. We do have local pubs that open on Mondays, there is the seven stars a 5 minute walk away, they open 7 days a week, the Poachers in Jacksdale a 15 minute walk away is also open 7 days a week. There are bus stops just outside the site. The site is surrounded by beautiful Woodland that leads down to a resavoir and canal. Thank you for your feedback and we wish you well in your future travels from all the Riddings Wood team.

Liked Friendly small site Immaculate Walking distance to local village and lovely walks

Disliked Nothing

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From the manager: Hi both thank you so much for staying and a fabulous review :-) Look forward to welcoming you back soon, Lindsey

Liked Quiet site. Wet rooms clean and warm.

Disliked I know is not the site issue but no footpath on busy road to walk to local shops. Barrier was never down so anyone could have drive in

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Liked Friendliness, pub food was excellent

Disliked Site expensive for what it was showers were hot but as the lights were in a sensor they went out half way through a shower

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Liked Immaculate site. Small and personal. On arrival owners knew our names. Will definitely return

Disliked Nothing

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