Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our restaurants and found our staff friendly and professional.

Regarding the optional extras, we appreciate your viewpoint. Please note that many of these activities are priced to help maintain and improve the facilities. We do our best to clearly communicate any temporary closures before booking, and we’re sorry if this wasn’t as clear as it could have been.

Concerning the cleaning staff, we take privacy seriously and will remind our team to always knock and announce themselves before entering any facilities.

As for the lake, it is well stocked and regularly maintained. We appreciate your comments and will continue to work on keeping the area clean and safe for all guests.

We also note your concerns about the pitch quality and will pass this on to our maintenance team for review.

Thank you again for your feedback—it helps us to improve, and we hope to welcome you back for an even better experience.

Thank you for your kind words about our reception team, pitches, and facilities. We’re glad you enjoyed the adventure golf!

Regarding the outdoor playground, we understand your concerns. The trampolines have recently been taken out of use for safety reasons, and the area has been cordoned off while we plan for improvements. We appreciate your patience and hope to update the playground soon.

Thanks again for your feedback, and we look forward to welcoming you back!

Thank you for your lovely comments about the outdoor activities and pizza night — we’re delighted you enjoyed them!

We’re sorry to hear about the issues you experienced with the shower water pressure and temperature. We’re aware this has been a concern and are actively working on improvements to ensure a more consistent and comfortable experience for all our guests.

Thanks again for your feedback, and we hope to welcome you back soon.

Thank you for sharing your feedback. We’re pleased to hear you enjoyed the walks, archery lessons, cleanliness, and found the shower temperature comfortable.

We’re sorry that noise from other guests affected your stay; we do have a 10:30 pm noise curfew and our site warden regularly patrols to help enforce this. If you experience any disturbances during future visits, please don’t hesitate to contact the warden directly for assistance.

Regarding fishing, our lake is regularly stocked and maintained, though we understand that experiences can vary. We appreciate your comments and will continue to work on improving the fishing facilities.

Thank you again for your feedback, and we hope to welcome you back for a more enjoyable stay.

Thank you for your feedback and for highlighting the positives like the pitch size and activities.

We’re very sorry to hear that your stay was disrupted by noisy neighbours. We do have a 10:30 pm quiet time in place, and our site warden regularly patrols to help enforce this. We understand how frustrating it can be when this isn’t respected, and we appreciate you bringing it to our attention. We will continue to work on improving how we manage noise issues to ensure a better experience for all guests.

Regarding fishing, our lake is regularly stocked and maintained, but we understand experiences can vary. We will take your comments on board as we continue to improve the facilities.

Thank you again for your honest feedback, and we hope to welcome you back for a more peaceful stay in the future.

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed your stay — from the entertainment and wood-fired pizza to the dog walks and spotless showers. Our team works hard to create a great atmosphere, and it’s fantastic to know it made your visit special.

We’re sorry you could only stay for two nights, but we’d love to welcome you back for longer next time!

Thanks again for your kind words.

Thank you for your lovely comments about our friendly welcome and range of activities — we’re so glad you and your family enjoyed your stay and found the booking process easy!

We’re sorry to hear about the rubbish and tent pegs on your pitch at arrival. We’ll be sure to pass this feedback on to our maintenance team to help improve the experience for future guests.

Regarding swimming facilities, we currently don’t have a pool on site, but we appreciate the suggestion and will certainly keep it in mind for the future.

Thanks again for your feedback, and we hope to welcome you back soon!

Thank you so much for your kind words about our staff, amenities, and activities! We’re delighted to hear that your family enjoyed the BBQs, fire pits, and axe throwing — it sounds like a great stay.

We appreciate your feedback regarding the deep ruts in Field 1 and the water pressure issues near the Safari tents. Please rest assured, we are aware of these concerns and have plans to address the field conditions and plumbing as soon as possible to improve safety and comfort for all guests.

Thanks again for taking the time to share your experience, and we look forward to welcoming you and your family back to Marwell soon!

Thank you for your feedback and for highlighting the great location of our site.

We’re sorry to hear that you found the tent spacing a bit close and experienced some issues with cleanliness and queues in the shower and toilet facilities. We continually strive to keep our facilities clean and well-maintained, and your comments will be shared with our team to help us improve.

We appreciate your understanding and hope to welcome you back for an even better stay in the future.

Thank you so much for your wonderful feedback! We’re delighted to hear that you and your group had a fantastic time, and we’ll be sure to pass your kind words on to Dale and Ed — they’ll be thrilled to know their efforts made such a positive impact.

We appreciate your honest comments regarding the toilet and shower facilities. We clean the toilets regularly throughout the day, but we’re always looking for ways to improve, and your feedback helps us focus on areas that matter most to our guests. We are also reviewing plans for updating the sinks and showers to enhance the experience further.

Thanks again for choosing Marwell Resort, and we hope to welcome you back soon!