La Libellule

Camping and touring

On-site accommodation

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 1 day(s) of arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Taxes

• Local city/eco tax is included in the rate.

Changes to your holiday

• Modifications are subject to a €5.00 (R95.56) fee.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 10 p.m. and 7:30 a.m..

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 12:30 p.m. and 2:30 p.m..
• Quiet hours must be respected between 9 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 10 a.m. to 6 p.m. between 01/10 and 10/10.
• Reception is open from 10 a.m. to 9 p.m. between 18/04 and 30/09.

General

• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• There are no bins onsite: all rubbish will need to be taken home with you.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

General

• The site is not liable for any refund in the event of force majeure.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 5 metres are not allowed.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors are not permitted on site.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.