Camping Les Ondines

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Changes cannot be made once you have booked.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leashes and supervised at all times.

General

• Entertainment and activities are available between 09/07 and 24/08.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 6 or more adults are not permitted (couples and immediate family members excepted).

Hired accommodation

• Hired accommodation: €300,00 (R6 032,03) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 11 p.m. and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorized to use the pool.

Safety

• Open fires are prohibited.

Pitches

• Pitches: a €20,00 (R402,14) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys

General

• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception

• Reception is open from 8:30 a.m. to 12:30 p.m. and from 12:30 p.m. to 7 p.m. between 01/07 et 30/08.
• Reception is open from 8:30 a.m. to noon and from 2 p.m. to 6 p.m. between 01/05 and 29/09.
• Reception is unmanned after 6 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Pool

• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.

General

• The bar and/or restaurant is open between 01/05 et 18/09.

Vehicles

• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.

General

• The grocery shop is open between 01/05 et 29/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 01/05 et 29/09 (subject to weather conditions).

Occupancy

• The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10:30 p.m..
• Visitors must register at reception and pay their fee.

Dogs

• We only allow dogs up to 20kg.

Pitches

• You must follow management instructions when setting up your tent/rig and related equipment.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy, a fine of €60,00 (R1 237,80) will be charged for unclean units upon departure.