Camping Les Tilleuls

On-site accommodation

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Hired accommodation

• Electricity not included in the rate and payable on site (meter in place).

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: a €200,00 (R4 097,19) damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The site will contact you for your card details so that the deposit is pre-authorised on the card used to make your booking.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is closed from 1 p.m. to 3 p.m.. No arrivals are permitted between these times.
• Reception is open from 9 a.m. to 1 p.m. and from 3 p.m. to 8 p.m. between 01/01 and 31/12.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The site is not liable for any refund in the event of force majeure.

Vehicles

• Units heavier than 3500 kilogrammes are not allowed.
• Units longer than 7 metres are not allowed.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors must register at reception and pay their fee.

Dogs

• We only allow dogs up to 15kg.
• Your dog must be tattooed or microchipped.