Kiln Cabins

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 25 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.

Safety

• Firepits are permitted but must be raised off the ground and attended by an adult at all times.

Occupancy

• Group bookings of 12 or more adults are not permitted (couples and immediate family members excepted).

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: a £50,00 (R1 207,51) damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The damage deposit will automatically be pre-authorised in advance on the card used to make your booking.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is unmanned after 9 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Pitches

• Tents are not accepted at this park.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Arrivals and departures

• There is no reception at this site. Please check in at the Kiln Cottage instead.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Arrivals and departures

• The site will send you further check-in information 10 day(s) before your arrival.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.