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How does a Payup transaction appear to customers?

For a booking with immediate payment, there is a single transaction and the business name set in your Stripe account will appear on the customer's statement. Our commission is deducted from the payment as a 'fee' by Stripe. (Where the booking is payable 'as soon as possible', or where your payment settings mean that a customer's payment is due immediately, the balance payment is taken at the time of booking.) These transactions are marked as ' full payment' in the description of the transaction in your Stripe account.

For a booking with the balance payable later, the payee for the deposit will appear as ' Ltd' and the payee for the balance will be the business name set in your Stripe account.