7.8

Overall rating based on 130 reviews

 

72% would recommend this site to a friend.

69% would stay here again.

  49% described as Budget/backpacker ?

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Only showing reviews for the last 30 months.

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Anonymous user

Now no why this place is so cheap09/22/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    The stactic area of the site looks well kept

    Disliked: 

    Toilet block needs updating, toilet seats need replacing immediately, touring field, bluebell field needs mowing and signs up to say pick up your dog mess as this is a problem when walking round at night also dos tied up to the electric points , very strong small of urine, unclear which electric point belongs to picth especially in the middle section of the field and in my opinion your on top of the people next to you

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

3/1009/20/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    Close to toilet

    Disliked: 

    No chance of a swim

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

!09/20/2024

Reviewer's country: United KingdomNicola H.Mobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    Location was satisfactory

    Disliked: 

    The pitch was uneven and messy. Lots of food left on ground from previous campers encouraging seagulls. Toilet and shower facilities very tired and not especially clean.
    Not a lot to do in the area therefore we left after 3 nights to a different location, we were booked for 7 nights

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Excellent site lovely staff and the pitches are perfect and level09/09/2024

Reviewer's country: United Kingdomkirstie m.Mobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    My stay was absolutely amazing the kids had alit of fun made new friends,the staff were really polite and helpful other campers were amazing to I carnt wait to book again for next year but longer this time thankyou

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Facilities09/05/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    Facilities

    Disliked: 

    Toilet cleanliness( at time no toilet paper)

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Anonymous user

It’s a good place for tent pitches with good facilities …09/03/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    It’s a good place for tent pitches with good facilities such as swimming pool.

    Disliked: 

    The toilets are quite bad as only 4 cubes to cater all members and should clean regularly,

Overall
6
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Anonymous user

Great site09/02/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    Great place Great food and drink great staff had loads of fun met alot of
    nice people will stay there again

    Disliked: 

    None

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Overall camping experience was great clubhouse was great park kept …08/29/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    Overall camping experience was great clubhouse was great park kept the kids entertained

    Disliked: 

    The toilet facilities was awful they was constant puddles of water on the floor and my daughter slipped and fell she could have seriously hurt herself

From the manager...

Hi, thanks for taking the time to leave your review.

I'm sorry to hear your Daughter fell and hope she's doing okay.

I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

^AB

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Location is nice. 5 minutes walk to the beach and …08/29/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    Location is nice. 5 minutes walk to the beach and 15 mins walk to town.

    Disliked: 

    The toilet is not regularly cleaned during peak time. Most of the time it smelled and wet. No self-cleaning tools are provided like mop and water pusher. Water is constantly too hot. No option to choose cold water.

    Only 4 toilets and 3 showers are available for the whole site - tents & campervan. Not enough during peak time.

    One of the front desk staff is rude and not friendly.

From the manager...

Hi, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at West Bay, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

Great location and pitch, let down by expensive and poor activities08/27/2024

Reviewer's country: United KingdomJoe M.Confirmed

  • Powered grass site (large)
  • Recommend to friends   Visit again
  • Liked: 

    The staff were friendly and it was a nice big area to pitch up in. The location is good, and the beach at Withernsea is really nice. Withernsea town didn't seem too busy despite being in the school holidays, we had a great couple of days.

    Disliked: 

    The toilets were disgusting, the smell was unbelievably bad. Not nice with little kids.

    There is an amusement arcade and a bar with some entertainment. Both are a total rip-off. The arcade especially was a total scam, even by arcade standards!

    The evening entertainment was okay, the staff who presented were great but people were encouraged to sign up to a game to win prizes - but every prize was a car sticker advertising the holiday park brand. People seems legitimately shocked by how awful the prizes were. I know it's just a bit of fun, but when you're charging as much as they do at the bar I think giving out 4 or 5 free drinks a night as part of the entertainment wouldn't break the bank! Or a round of crazy-golf or a free swim, anything but a sticker.

    The swimming sessions were very short for what they were at the pool was tiny.

    Basically I feel like they're just over-charging and under-delivering.

From the manager...

Hi Joe, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at West Bay, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi