Hi Amanda - we're very happy to hear you enjoyed your stay at Mena and hope to see you again soon. Many thanks and best wishes, Ali & Neil

Hi there - thank you very much for your kind review of our little site. Hope to see you again another time. All the very best, Alison

Hi Mark - thank you for your kind review. Apologies for the limited shower availability but as we explained on your arrival, we’ve had a huge water leak which means we’re having to refurbish our facilities. I’m afraid that winter is the only time we can undertake this work. We do advertise that our facilities are unisex - we appreciate this isn’t to everyone’s liking, but all the cubicles are fully secure and private, and it works much better for families at bath-time. We’re glad to hear that you’re planning to visit us again, and we’ll look forward to welcoming you back. With kindest regards, Ali & Neil

Hi there - thank you very much for your kind review. It's a pleasure to hear you enjoyed your stay at our little site. Hope to see you again another time. With kind regards, Ali & Neil

Hi James - thank you very much for your kind review. Hope to see you again another time. With kind regards, Ali & Neil

Hi there - thank you very much for your lovely review, we're very grateful. Hope to see you again another time! With kind regards, Ali & Neil

Hi Agata - thank you very much for taking the time to leave us such a kind review. It was lovely to meet you both and really do hope we see you again another time. Dolly is missing you! With kindest regards, Ali & Neil

Hi David - thank you very much for your kind review. We're very happy to hear you enjoyed your stay at Mena, and very much hope you return at some point. With kindest regards, Ali & Neil

Hi Juarez - you booked two pitches to stay for 3 x nights over the bank holiday weekend so the site was full. The first night I received three complaints about the noise you were making after 10pm. I had to get out of bed to ask you to be quiet. You and the rest of your party were congregating in an event shelter and having a group sing-song at 11pm, and so yes, I asked you all to disperse. It was disappointing then that I was called out to you again the following night. We are very clear that quiet time is 10pm - it is included on our site description, on your booking confirmation, your advance arrival information, during the check-in briefing and on the information sheet you are given on arrival - so it really shouldn't have been a surprise to you. We lock the games barn at that time, ask any children in the play area to go back to their families, and ask everyone to keep the noise down from this point onwards. I'm glad that you agree 10pm should be quiet time, but would have preferred that you had adhered to it like everyone else. It is our responsibility to enforce our rules, if we did not, people would no doubt pull us up on that - there are plenty of campsites where you can go and be noisy but Mena Farm isn't one of them, and people choose to come here for that reason. In regards to our pitch sizes, it was your choice to put your larger tent on the smaller of the two pitches, reserving the larger pitch for a smaller tent. It is our legal responsibility to ensure fire regs are adhered to and this did result in your tent being at an angle. The fire regs are there for yours and everyone's safety. I'm sorry you did not enjoy your camping trip here at Mena, and I hope you find a campsite you enjoy more. Regards, Alison & Neil

Hi there - thank you for your kind review. It's nice to hear you appreciated our little campsite. Hope to see you again some time. With kind regards, Ali & Neil