We requested pitches side by side which we had. Pitches were OK.

The cleanliness of the shower block and toilets was disgraceful. The disabled shower had no hot water and when I requested if there were any disabled access in another block, I was told to "go and look". The receptionist was exceptionally rude and surly even when the electrical point would not work. There were limited showers available across an exceptionally large site and of those available, many had broken locks, overflowing sanitary bins, poo smeared along walls, filthy showers and limited hot water. The facilities were not cleaned within the whole of our 3 night stay. Judging by previous comments, this site does not take on board reviews!

Well-kept, clean and fresh pitches, self-check-in, convenient washing stations on every pitch, toilets accessible, nearby lake and countryside, level pitches, shaded areas.

Long walk to the nearest shop, campsite shop very expensive, toilet bowls quite dirty

Child park was nice and the location to water sports

Showers was cold. 1 sink to wash up pots
Toilets in new block was not a nice place to be went early morning and was blocked and stunk so luckily had my caravan to use facility’s

The inclusion of the National Watersports Centre over the road (albeit would've liked information on this on arrival and the activities on offer etc) .

Nicely presented site (with the exclusion of the toilet and shower facilities)

Check in process - was told to go to a particular site number but it had been taken. Was also informed that there was currently no hot water in the showers and therefore one of the blocks was unavailable.

On using the other shower block, the facilities were outdated, also had to press the shower every 10 seconds

The lights did not work in the toilets and do people were taking torches/ phones in.

No toilet roll in the toilets.

The whole block was very dated which is a shame as the rest of the site looked quite well preserved

No mention at all of the National Watersports Centre at all on arrival despite being mentioned on all site info upon booking. The site map given didn't even reference it despite the site being marketed as 'home of the National Watersports Centre'

The quietness, last year we came with friends in a tent had a lovely time thought this could be a yearly treat for me n the girls but the last time the facilities and the lack of staff pulse the lack of craps given by anyone, this is far from the experience we wanted

No running hot water to take a shower, not remotely bothered not even an apology. For £175 for two nights and no running hot water was a big problem for me. Just received an apology email. 4 days after my stay. Nothing elec. Will not be coming again.

Pitch sizes
Great park
Lots of water filling stations

Wooden toilet blocks not very clean
Hot water issues.
Coded shower blocks not in use

Location next to water sports centre and nice site.

Facilities needed cleaning and bring your own sink plug! Expensive given state of facilities.

Clean and organised the site itself was. How close to the country park it was.

Toilets and showers not very clean only one block of the girls were working.

Was disappointed when we did walk into the country park that not a lot was actually running from what is advertised. For a bank holiday weekend I would have expected more to be running.

Great place. Nice and quiet in the evening. Nice people. Clean. Toilets ok

Waiting for the showers

The location was great. The pitches were spacious and well kept. The playground was great to keep the children entertained.

The toilet blocks could use a bit of TLC. Although the facilities were fine they weren’t always the cleanest and the water temperature was very temperamental.
The distance from our pitch to the electric hook up was very far. We were told we needed a 25m cable which we had, however even with this it was super tight and only just reached. Defintley take an extension if your on pitch 5 park view