Xalet de Prades

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Bookings cannot be amended within 10 day(s) of arrival.

Vehicles

• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.

Dogs

• Dogs must be kept on leashes and supervised at all times.

General

• Entertainment and activities are available between 01/01 and 31/12.

Extras

• Entertainment passes are included in the rate.

Safety

• Firearms are not permitted.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Restaurante.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between midnight and 7 a.m..

Pool

• Only park guests are authorized to use the pool.

Safety

• Please do not touch or feed the animals.

Pool

• Please note there is no lifeguard on duty.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 11 p.m. and 8 a.m..

Reception

• Reception is open from 9 a.m. to 8 p.m. between 01/01 and 31/12.
• Reception is unmanned after 8 p.m.. Please inform the park while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

General

• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.

Pool

• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.

Vehicles

• The car is only included in the rate if you are travelling with a camper, trailer tent or tent. If you wish to bring a car along with your motorhome/RV, please select the extra.

General

• The games room is open between 01/01 and 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 01/06 and 15/09 (subject to weather conditions).

General

• The park is not liable for any refund in the event of force majeure.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

General

• The restaurant is open between 01/01 and 31/12.
• The sauna (and/or hammam) is open between 01/01 and 31/12.
• This is a quiet park: no music is allowed.
• This park has no on-site toilet facilities.

Vehicles

• Trailers, RV and Class B motorhomes with the passenger door built on the left-hand side are not permitted.
• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.
• Unsupervised minors must have a letter of authorization from their parents or legal guardian.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 11 p.m..
• Visitors must register at reception and pay their fee.

Dogs

• Your dog must be tattooed or microchipped.