El Toril Glamping Experience

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.

Safety

• Firearms are not permitted.

General

• Flammable liquids are not permitted.

Occupancy

• Group bookings of 15 or more adults are not permitted (couples and immediate family members excepted).

Dogs

• Guide dogs are allowed on site free of charge.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Pool

• Only park guests are authorized to use the pool.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

Pool

• Please note there is no lifeguard on duty.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 11:30 p.m. and 8 a.m..
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.

Safety

• Swimming in the lake is not allowed.

Pool

• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.

Dogs

• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 5 day(s) before your arrival.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Taxes

• This area is not subject to city tax.

General

• This is a quiet park: no music is allowed.
• This park has no on-site toilet and shower facilities.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €50.00 ($65.86) will be charged for unclean units upon departure.