Highland and Transylvania Glamping Pods

On-site accommodation

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

General

• Bookings must not be for more than 7 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Occupancy

• Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• Quiet hours must be respected between 10:30 p.m. and 7:30 a.m..

Occupancy

• Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 5 day(s) before your arrival.

Taxes

• This area is not subject to city tax.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £100.00 ($185.18) will be charged for unclean units upon departure.