9.5

Overall rating based on 159 reviews

 

96% would recommend this site to a friend.

92% would stay here again.

  59% described as Peaceful ?

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Only showing reviews for the last 30 months.

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Anonymous user

Money grabbing campsite!07/08/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
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  • Liked: 

    Shower rooms were the best part of staying with Treloy. They were exceptional I must say. Most shower rooms had a toilet within the room which was great! They also had family rooms and small baths for babies which was handy for my grandchildren.

    Disliked: 

    How money grabbing Treloy was! Any extra pound they could get they would ask for. What annoyed me more than anything was the £15 charge for just asking for two tents to be next to one another.(that’s £15 per tent! What a laugh!!) also they say they are dog friendly but we could only take her to the bar! If you wanted food you had to sit outside with no shelter from rain! Only booked because everywhere else was booked up but certainly wouldn’t stay there again!

From the manager...

We're glad you found the facilities to be exceptional and the family rooms useful.
As per our terms and conditions, there is a specific pitch charge of £15 which also applies to requests to be moved near other bookings.
Thank you for your feedback regarding the dog friendliness on site. Currently, dogs can be taken anywhere on a lead, except for the shop/cafe/pond. They are also free to run on the dog exercise field. We will take your comments into consideration.

Overall
4
Location
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Wifi

Really nice place to spend a time with family06/08/2023

Reviewer's country: United KingdomMonika O.Mobile phone iconConfirmed

  • Powered grass site
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  • Liked: 

    We like this place. Playground was closing at21 so everything was nice and quiet. In outdoor pool water was clean and warm. Toilets and showers was very clean.

    Disliked: 

    Minus washing machine was 6£ and tumble dryer was4£ in my opinion a bit expensive and WiFi is 10£ per week this is way to expensive

From the manager...

We glad you liked the site and found it to be quiet and clean. Thank you for your feedback

Overall
8
Location
Value for money
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Wifi

Excellent resort would highly recommend05/08/2023

Reviewer's country: United KingdomMelanie V.Mobile phone iconConfirmed

  • Powered grass site
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  • Liked: 

    Exceptionally clean

    Disliked: 

    Nothing

From the manager...

We're pleased to hear that you found the site exceptionally clean, thank you!

Overall
10
Location
Value for money
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Wifi
(No rating)

Could not fault the place, where do I start? Check …04/08/2023

Reviewer's country: United Kingdomsamantha m.Mobile phone iconConfirmed

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  • Liked: 

    Could not fault the place, where do I start? Check in was easy, map to follow to find the tent pitch was easy to read and finding the pitch was easy, tent pitch was a good size. First thing was to explore the site, toilets and shower facilities are amazing! I had a 6 month old baby and 18 month old with me. The separate baby bath area with baby change was fantastic, the fact there is a family room with a bath was just so much easier for my sisters 18 month old didn’t expect this at all. There are many family shower rooms, plus lots of showers with toilets/basin/mirror in the same cubicle (obviously split) but they were fantastic, they were kept as clean as they could, there were times they were messy but this can’t be managed 24/7 it’s not possible unfortunately some people don’t have respect. Laundry area is great with washing machines and dryers, iron available if needed. Washing up area is inside with plenty of sinks available very clean and tidy! Shop is very good, has a great selection of items that you would need, hot drinks and fresh cakes available from there too. Swimming pool isn’t massive but it’s warm and it’s got a little separated area that was fab for my baby to have a little splash in! Separate changing rooms for the swimming pool including baby change too! Bar was nice, didn’t manage to make it in there many nights due to having the little ones but did go in and it seemed reasonable very clean and tidy. Games room has table tennis and pool table. Play park for the kids is great does get quite busy and noisy around tea time but I can’t say there was any disturbance at all, I think all was quiet most nights by 11pm. Now for the first couple of nights we did a BBQ tradition for us when camping! But, due to the rain on the third day we decided to try the on-site cafe, well what can I say the food was FANTASTIC. Very reasonably priced, nothing exotic but for the price and quality we ended up eating in there for the rest of our stay even had breakfast twice too and it was just as good as evening meals. Specials board changes daily too. Only disappointment was not getting to try the pizza unfortunately they sell out very fast and the pizza oven can only cope with so much volume but never mind… next time :) I can’t really think of anything that was bad about this place and I’ve done a lot of camping if I’m being really picky maybe the showers push button could let the showers run a little longer than a few seconds. All in all an excellent stay and it is definitely a site that we will return to! Thank you, 5 Stars

    Disliked: 

From the manager...

Thank you for your positive review! We're pleased to hear that you enjoyed your stay, it's good to know that you liked the family room facilities and found the food from the cafe to be fantastic! We look forward to seeing you again soon.

Overall
10
Location
Value for money
Accommodation
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Child friendliness
Cleanliness
Wifi
Anonymous user

Location was great. Good facilities, a very clean and well …04/08/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Location was great. Good facilities, a very clean and well kept site.

    Disliked: 

    The 5 second timer when using the showers is very frustrating. I understand that this may save water but it’s unacceptable

From the manager...

It's good to hear you liked the location and found the site to be well kept!
We are aware of the shower timings on a couple of the showers and are working to resolve this as soon as possible. Thank you for your feedback!

Overall
10
Location
Value for money
Accommodation
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Child friendliness
Cleanliness
Wifi
Anonymous user

Fantastic stay. Great facilities04/08/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
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  • Liked: 

    Facilities were excellent. Super clean.
    Staff were fantastic - I can’t remember names but the guy who hosted bingo was great. And a blonde lady who did check in and bar work was great!

    Disliked: 

    The only complaint I have is that dogs should be kept on a smaller leash around their tents as my little girl stood in dog poo from our neighbours (we had a water tap inbetween our pitch) and the dog pooed on our power lead and around our tent. Not the sites fault but maybe the short leash could be implemented

From the manager...

We're pleased that you found the facilities excellent and enjoyed the entertainment in the bar!
Thank you for your feedback regarding the dogs. Our terms state that dogs must not be left unattended anywhere on the park and kept on a short lead at all times. As the owners are responsible for supervising their pets, it's always a good idea to inform us at the time of any disturbances, either in reception or by calling the evening warden so that we are informed of any concerns.

Overall
10
Location
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Wifi

It's clear that this site has been run for years by a team that cares.03/08/2023

Reviewer's country: United KingdomJames T.Mobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Very chilled atmosphere, lovely staff, great little shop, best washrooms I've seen on a campsite, nice pool, really generous sized pitches - so even in peak season it didn't feel busy. Good central location for many Cornish attractions.

    Disliked: 

    The weather! Not that Treloy could do much about that.

From the manager...

We're so pleased to hear that you enjoyed the site and liked the shop, pitches and facilities. Thank you for your review, hopefully the weather will improve for your next holiday!

Overall
10
Location
Value for money
Accommodation
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Wifi
(No rating)
Anonymous user

Clean welcoming and friendly.01/08/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Clean welcoming and friendly.

    Disliked: 

    Weather

From the manager...

We're happy to hear that you found the site welcoming and friendly, hopefully the weather will improve for your next trip! We hope to see you again soon

Overall
8
Location
Value for money
Accommodation
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Cleanliness
Wifi
Anonymous user

The site was spotlessly clean , best shower blocks I …31/07/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
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  • Liked: 

    The site was spotlessly clean , best shower blocks I have ever seen and all of the facilities were second to none - will definitely be back

    Disliked: 

From the manager...

We're so pleased that you found the site spotless and liked the facilities. We look forward to seeing you again soon!

Overall
10
Location
Value for money
Accommodation
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Child friendliness
Cleanliness
Wifi

We really liked everything that treloy had to offer the …31/07/2023

Reviewer's country: United Kingdomscott l.Mobile phone iconConfirmed

  • Powered grass site
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  • Liked: 

    We really liked everything that treloy had to offer the facilities were excellent and catered for all age groups. We will definitely be returning

    Disliked: 

From the manager...

Thank your for your positive review, we're glad you enjoyed your stay and found the facilities excellent. We look forward to seeing you again soon

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)