Sereno Camping Holiday

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.

Hired accommodation

• Hired accommodation: EUR100.00 ($161.45) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 11 p.m. and 7 a.m..

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

General

• Quiet (afternoon) hours must be respected between 1 p.m. and 3 p.m..
• Quiet hours must be respected between midnight and 8:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 9 a.m. to 8 p.m. between 07/04 and 27/09.

Pool

• Some facilities require the wearing of swim caps.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. Cars are not permitted when travelling with a motorhome/campervan.

Hired accommodation

• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 01/05 and 16/09 (subject to weather conditions).

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by midnight.
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).