River Valley Country Park

On-site accommodation

Admission

• Admission is only permitted after registering at reception.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Bookings cannot be amended within 28 day(s) of arrival.

General

• Bookings must not be for more than 28 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a GBP15.00 ($29.08) fee.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 9 a.m. to 5 p.m. between 01/07 and 30/09 and between 01/10 and 30/06.
• Reception is unmanned after 5 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

General

• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dog Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The campground/park is not liable for any refund in the event of force majeure.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).