Puddlemire

Liked Shirley was a great host of the campsite , campsite itself was gorgeous and the water stream was a blessing on the warm days.
10/10 would recommend.

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From the manager: Thank you so much for your great review, it's so good to know our hard work is appreciated.

Liked Remote location
Camp staff

Disliked Roads in, not there fault.

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From the manager: Thank you for your review, so glad you enjoyed your stay & would choose to visit again.

Liked The campsite is in a beautiful location and the facilities were clean, which is why I’m giving 2 stars rather than 1.

Disliked However, our stay was badly let down by poor management and inadequate facilities for the size of the site.

For the entire main tent field, there were only 2 sinks with 1 shared tap for everything — washing up, hand washing after using the toilets, brushing teeth, etc. There was no hot water, and it simply wasn’t enough for the number of campers.

The biggest issue, though, was noise and lack of enforcement of campsite rules. The owners allowed a large group (around 8 tents) who were effectively having a party all weekend — drinking heavily, blasting music, shouting and singing. We arrived around 5pm and the noise continued until after midnight. I messaged the host at 11pm and was told they would speak to the group the following day, although they said it was difficult when people deliberately ignored the rules.

Unfortunately, the second night was exactly the same. By around 8pm they returned with an entire wheelbarrow full of beer, followed by more loud music and shouting until after midnight, plus the sound of people being sick through the night. In my view, the campsite should never have accepted such a large party-style booking, and once they had been informed of the problem, they should have been actively monitoring the situation the following evening. We returned to the campsite at 7pm on night two and did not see the owners come down once.

To make matters worse, when we arrived back on the second evening, another tent had been set up on our pitch, and its occupants were smoking weed.

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From the manager: Thank you for your review.
With regard to the lack of taps, it looks like you only found one water tap, we do have 5 on site, this is usually enough for the tents & guests we have visiting, I'm sorry you didn't find these.
Washing up bowls are provided.
With regard to the large party, I was not happy with the way they behaved, I was at the campsite a number of times during the day & loud music only featured once, when asked to turn it down they did, however, lots of talking laughing & children having a fabulous time also featured strongly.
In hindsight I should have asked them to leave after the first night, but after talking to other campers who had been on site that evening, I felt on balance they deserved a chance.
The text you sent, was received at 5:30 am, although it was sent at 11:59pm, so the time had passed that evening to make a difference, I spoke to them the following morning & I was assured there would be no repeat.
We expect noise levels to reduce on site by 9-9:30pm, if I am telephoned at that time you can be assured someone will visit the site to sort out any issues. - I am much happier to have a wasted journey rather than guests who do not enjoy their stay.

I am sorry we didn't meet you during your stay, it is unusual, we are a small family run site & this has to fit in with our dairy farm, although I do try and be at the site when needed, our calves, cows & sheep also need to be attended to, we just try to do our best & be fair to all, once again I am sorry we didn't meet your expectations.

We have zero tolerance of drugs.

Liked Location, set up was fabulous views, little touches

Disliked Shower was cold

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From the manager: Thank you for your review, lovely to hear you would like to stay again. I am sorry the shower didn't work, despite Robins best efforts he only managed to get it going on your last day. I hope you managed a warm shower in the toilet block. Thank you again & good to meet you.

Liked The location was beautiful, particularly loved the river/stream for the kids to play in. Owners were lovely and helpful too.

Disliked Paid for a riverside spot with own compost toilet and shower. Turned out to be a bucket toilet with a compostable bag and the shower was cold. As a seasoned camper, we’ve stayed from the most basic sites to the most luxurious. At the owners own admission this is very basic, but I was still surprised at just how basic the private toilet facilities were. For the most part we used the other showers/toilets, as though still basic the showers were warm. Also to note, the hill from car park to pitches is not for the faint hearted (though owners will help with their vehicles).

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From the manager: Thank you for your review, we are pleased you enjoyed the location and were happy with your pitch right next to the stream, your children looked like they were having a great time, I am sorry, your showers should have been warm, I understand they were repaired during your stay. We do have enough flushing toilets on site to accommodate up to 30 pitches, so we find most campers prefer to use these, but the camping toilets provided are useful if children need to visit during the night.

Liked Beautiful site, next to a cliff and a river. Warm showers, well thought out facilities. Shirley was very helpful, her advice really improved our local experiences.

Much prefer leaving the cars away from the campsite. We don't want to camp in a carpark.

The Plough does some great grub, if you're flush. Walk recommended (boots).

Firepits in the eve were ace.

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From the manager: Thank you for your review, you visited on a very busy weekend for us, and we are so pleased you enjoyed your stay.

Liked Location is great. I set up my tent near river site. Sound coming from river was great for me during sleep. Thank you so much.

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Liked We really enjoyed our stay here everything we needed was there towels bedding , cooking equipment , big bag of wood we stayed in the tent nearest to the car park this was right by the stream so peaceful and there was plenty in f space between others who was camping didn’t want to come home plenty of space for the kids to play the shower and compost toilets were really cleaned they cleaned them twice a day and really powerful shower also mattress on double bed was so comfortable we can’t wait to return.

Disliked The camping bed camping mattress’s was very thin so luckily enough there was only 3 of us and we could use the other mattress to double up as it would have been a really uncomfortable sleep.

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Liked Beautiful location!

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Liked Lovely location, firepit was great addition, helpful owners!

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