Excellent communication with the site. I had to delay my arrival due to motorhome battery problems. The person I spoke to on the phone was very helpful. She was also the person with whom I spoke with upon arrival and departure. (☹️) I failed to ask her name. She is a lovely Welsh young person.
The site is very easy to find. Easy access to my designated pitch.
Lovely shower/toilet area. The underfloor heating was much appreciated!
The site is large. I walked around it. Ideal for dogs .. although; understandably; they need to be kept on the lead.
I hadn't; previously; used metered electricity. Purchase of the card and using it was easy. The electricity tariff is very fair.
The remaining credit that I had on the card when I departed was quickly reimbursed to my account.
It was good to have water available at the pitch.
I wasn't able to use the TV aerial facility .. but that was probably down to myself .. not the site!!

What's there not to dislike?!!

Lovely clean site. We loved everything about it

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This is not our first visit, this time we stayed off season, but the staff were just as welcoming and helpful. The toilets and showers were spotless. They were undertaking maintenance on the bridge but kept noise to a minimum and it’s good to see ongoing uokeep. Pitches are a good size and the picnic bench is a welcome addition. All the services were individual to the pitch. Will be back again.

WiFi is not great, but phone signal was good enough to run streaming on tv

Lovely woody campsite, well maintained pitches, lots of dog poo bins and dog walking area. Very dog friendly. Clean facilities. Staff friendly and welcoming. Great location and easily reached.

Shame it is so close to the road, so there was a biting road noise.

The bathrooms were great, heated, music and a
Very clean……oh and the staff they were great too!

The WiFi, we paid £7.50 and it didn’t even work! We called the number given and the chap said he would try a couple of things, that was the last we heard, it never worked and they might as well just taken the money.
The road was noisy but it wouldn’t put us off.

Great friendly communication. Hot showers in a warm clean shower block was amazing. We were using the site for a couple of nights walking the SWCP which was perfect as we completed from Instow to Woolacombe. Have recommended to family as a great location to explore the area as on a bus route that runs regularly. Dogs very welcome but ours didn't get to explore the site as too busy enjoying the beaches and the Tarka trail

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This site is just wonderful! Location is fabulous, just off the road but feels like you are far away despite the occasional car going past. All you can hear is birds here and the woodland is just beautiful.

We had a brilliant all weather pitch which is gravel - such a good size! Electric is a top up card but this was easy to use and got a refund for any credit not used.

Plenty of walks on site and so close to other towns via the bus! We did a lovely loop of the site and it was lovely.

Toilets were absolutely spotless, warm, so clean and tidy, outlets for your straighteners etc, even a hairdryer for after a shower.

Can't recommend this site enough, the lady checking us in was so sweet and friendly exactly what you want when you turn up!

We will definitely be back soon, thank you hidden valley 😊

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Nice size pitches peaceful and friendly site

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Good size pitches, lovely helpful staff, very peaceful and tranquil definitely be back soon

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Quiet and a great location for us

The site is starting to look run down, lots of rotting wood, on steps to the toilets and the bridge across the water, I presume that's down the amount of rain and would probably be rectified once the weather gets better?
The road on the side we stayed was riddled with potholes.