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The Waterfront Cafe was brilliant. The …
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No contact check in was easy, …
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Thank you for your review. We’re pleased to hear you enjoyed the easy no-contact check-in, our dog-friendly café, and the food. Apologies again for the heating issues. We hope to welcome you back again soon. |
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Quite and great clean facilities. Very …
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Thank you for your lovely review. We’re pleased you enjoyed the quiet atmosphere, clean facilities, and a great breakfast at the café bar. We hope to welcome you back again soon. |
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How a caravan site should run
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Thank you for your great review. We’re delighted you enjoyed the spacious pitches, spotless facilities, and clear communication. It’s lovely to hear you had an easy stay, and we hope to welcome you back again soon. |
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Well kept clean site . Lovely …
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Thank you for your kind review. We’re really pleased you enjoyed our clean, well-kept site, lovely surroundings, and friendly team. We hope to welcome you back again soon. |
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Thank you for such a lovely review. We’re delighted you enjoyed the spacious pitch, peaceful surroundings, café, and local walks – and it’s always a pleasure to welcome both you and your dogs. Thank you also for your feedback about the showers and toilets. We’re pleased to confirm the heating issue has now been fixed. We look forward to welcoming you back again soon. |
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hank you for your feedback. We’re sorry to hear that aspects of your stay did not meet expectations. We apologise for the inconvenience caused by some of the facilities blocks being locked and the lack of toilet paper in those that were open – this has been addressed with our housekeeping team to prevent a recurrence. Regarding the pedestrian gate, thank you for bringing this to our attention. We have since added silencing foam to the gate to prevent it from slamming and to reduce noise for guests staying nearby. We understand that traffic noise from vehicles accessing the marina can be noticeable at times, and we appreciate your comments as they help us identify where improvements can be made. Thank you again for taking the time to share your experience. |
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Excellent site
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Thank you for your lovely review. We’re glad you enjoyed the layout, facilities, and easy arrival process. We also appreciate your feedback about the showers – your suggestions are noted and will be considered as we look to improve. We hope to welcome you back again soon. |
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Thank you for your feedback! We’re glad to hear you enjoyed everything. We’re sorry the weather didn’t cooperate, but we hope it won’t stop you from visiting us again! |
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Thank you for your kind words! We’re thrilled you enjoyed our staff and WiFi. We hope to welcome you back soon for another great experience! |
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Thank you for taking the time to leave a review and for your kind words about The Waterfront Café and our staff – we’re delighted you enjoyed that part of your visit.
We’re very sorry about the issue with the heating in the toilets during your stay. Unfortunately, due to the freezing temperatures, a pipe burst unexpectedly, which caused the heating to stop working. This was repaired as quickly as possible, and the heating is now fully operational again.
We appreciate you reporting the issue at the time and apologise that it affected your experience. Your feedback is important to us, and we hope you might consider visiting us again in the future under more comfortable conditions.