Lovely site facilities excellent...clean tidy and all round decent

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Fabulous clean park , the warden was an amazing help , loved listening to an owl at night

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Great location, easy to find. Clean site

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Lovely scenery
Great views
Clean facilities

WiFi was terrible

During high season I'm sure this would tick all the boxes for families.

Shouldn't advertise as open during low Season as clearly they dont want to be. No warning that reception would be closed after 2pm so found a sheet of paper stuck to a window with ALL booking details on. Instructions to find a pitch on a map thats not actually on the map. No heating in toilets at all (accessible toilet block only as main block locked). Hot water in block activated by 50ps. (Back to the 1960s we go)!. One hand dryer located at exit of facilities for all toilets!!

Internet non existent and so is phone signal so in the event of any problems theres a payphone (back to the 60s we go again).

I did inform reception next morning how I felt the advertising of all names, pitch numbers and booking references was a serious security breach and I was told that its the only way to do it when there's late book ins (about 10 seperate parties were on the list). I did ask what happened to phone or email instructions? ( that question definitely wasn't well received so yep back the 60s with a piece of paper stuck to a window we go) and then she showed me on the map where my pitch was by actually drawing it on as it wasn't on the printed map. Well it's marked on the floor she told me. Great, good job I knew that (not) when reading the map I was instructed by the poster on the window to take!

Such a modern site with such old values and training. Customer may not always be right but at least be polite and security when there is noone on site and no phone signal should be paramount. Advertising all names and references is a major security risk for people on site.

The gents toilet and shower facilities were excellent. Clean, comfortable, and very well heated, which was especially appreciated given the cold weather.

The site itself has good potential and appears well laid out during daylight hours.

Evening arrival was poorly handled. Despite Pitchup confirming arrivals were permitted until 8.00 pm, there were no staff on site, reception was closed, and there was no lighting on signage, making navigation in the dark very difficult.

Locating reception and pitchtook a considerable amount of time, particularly in cold, wet, and windy conditions.

The pitch had no clear markings and we could not locate the electric hook-up, which forced us to use a nearby pitch.

The ladies toilets and showers were reported by my wife and daughter to be very cold, with low water temperature, and did not appear to be heated in the same way as the gents.

Lack of sanitary bins in the ladies cubicles, which required sanitary waste to be taken elsewhere.

Wi-Fi performance at the pitch was very poor across all devices.

It was not made clear at booking that Wi-Fi was chargeable, and paying £6 per day for such limited connectivity was disappointing, especially as many parks now offer a basic free option.

The location was easy to find lots of hard standing pitches all fields have there own shower block with ample showers and toilets and washing up areas all very clean and well kept . Views were lovely and the walks are very nice ! Only 15 mins drive from a big Tesco and the harbour with good parking for high top vans dog friendly lots of space the dogs to roam ( on the lead )

Receptionist was very unwelcoming. Put phone down on me twice as no reception but was rude . Seemed unapproachable so never bothered to go ask for the maps for the walk just winged it . Payed for 4 nights internet as the options were 1 day or 4 .. still had no internet on first day but did on second so we put that down to wind . No coverage for id mobile ( three)
Shower water a bit cold

Beautifully clean toilet / shower block

No staff to be found anywhere on arrival so was not entirely certain where to pitch . There was a late arrivals notice but we weren’t on that and it was 3pm. Website didn’t suggest everything would be closed although because twixmas wasn’t a shock or an issue - was unsettling not having anyone check us in

Quiet

Quiet because it was almost closed. Classed as super pitch were it was a tap on the electric post no waste for grey water

The welcome from the night warden
Area it is situated easy to get to coast
Clean on first day but went downhill quickly

Pitch 86 required a very long cable to connect electric many guests would not have prepared for
WiFi was none existent even after paying for it
Paying for showers and staff not knowing where you can change a £5 note for 50ps ow wether a debit card could be used
Light in toilet not working
Clear from rubbish left around.the site is used by non guests and alcohol cans left in toilet
Lack of sign posts to the site and on the site
Map is too small with a lot of detail
Requested to purchase bottle of gas on day of arrival on the phone at 1250 to be told shop shut