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Unfortunately, the overall cleanliness of the site really let it down. The shower blocks were particularly poor—both the men’s and women’s had muddy floors inside the actual shower cubicles, and this didn’t improve across the weekend. It made us reluctant to use the showers more than once and gave the impression they weren’t being cleaned regularly.
The lack of cleaning was also noticeable in the clubhouse and surrounding areas. We sat outside at the picnic tables near reception on Saturday evening and noticed nobody came to clear the tables or collect glasses the whole time we were there. Tables were full of empty glasses and rubbish, and the bins were overflowing. This was consistent throughout the evening and really took away from what could’ve been a lovely atmosphere.
Inside the clubhouse, we had the same issue—tables were left uncleared for long periods. We had to move from one table to another because the first was covered in leftover food and glasses, and even then, the mess wasn’t cleaned up for a while. Downstairs in the arcade, despite the lovely decor and new machines, all the tables were sticky, covered in rubbish, and clearly hadn’t been wiped down. At one point, my hair actually got stuck to a sticky patch on the wall behind a high table. It just seemed like there weren’t enough staff around to stay on top of the cleaning, which was disappointing given how good the facilities themselves were.
That said, it was an extremely hot weekend and we booked very last-minute, so it’s possible the site was just busier than usual and they weren’t fully prepared for the number of guests. Hopefully this was just an off weekend and not the usual standard.
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