Thank you for taking the time to leave such a detailed review! We're so pleased to hear you enjoyed the location, the range of activities, and our bar and restaurant offerings. It's great to know bingo night and the pizza night were a hit!

We also really appreciate your honest feedback about the trampolines and high ropes area—we’re aware some features are due for a refresh and it's something we're working on. We understand the distance to the toilets in the first field can be tricky at night, especially with little ones, and we'll keep this in mind as we plan future improvements.

We hope to welcome you and your family back again soon!

Thank you so much for your lovely feedback! We're really pleased you enjoyed the level pitches, warm welcome, and had a great time at the outdoor bar, restaurant, and shop—despite the rainy weather!

We're sorry to hear about the issue with the showers. The water pressure problem is due to an external issue with Southern Water, and we've already alerted them to the problem. We're doing everything we can from our side and will continue to follow up until it's fully resolved.

We truly appreciate your understanding and hope to welcome you back again soon—hopefully with better weather and better water pressure!

Thank you for your review! We're so glad you enjoyed the activities, open space, and had a great experience at our restaurant with our helpful team.

We appreciate your feedback regarding the pricing of the soft play and crazy golf. We do our best to keep activities affordable while maintaining and improving the facilities, but we completely understand your point. Offering a discount for guests staying on site is a great suggestion, and we'll certainly take that on board as we review our pricing and packages.

Thanks again for your input—we hope to welcome you back in the future!

Wow—thank you so much for the fantastic review! We're thrilled to hear you had such a great stay and that everything from the cleanliness of the site to the showers, toilets, and food hit the mark.

And yes... sticky toffee pudding with custard really does speak for itself! 😊

We truly appreciate your kind words and can’t wait to welcome you back for another stay (and another pudding, of course!).

Thank you for your lovely and detailed review! We're so pleased to hear you enjoyed the pitch location, the open space for the kids to play, and our clean facilities. It’s great to know the little ones enjoyed the park and golf, and the older ones had fun on the quad bikes too—that’s exactly what we love to hear!

We really appreciate your feedback regarding the soft play. You're absolutely right—when the rain hits, it becomes very popular, and we understand how frustrating it can be to miss out. We're currently reviewing how we manage access during peak times, and introducing time slots or a booking system is a great suggestion that we’ll definitely consider.

We also hear your point about the reserved tables on music nights. We’ll look into how we can better balance pre-bookings while still allowing more guests to enjoy the space throughout the day.

Thanks again for your constructive feedback and for choosing to stay with us—we hope to welcome you back soon!

Thank you for taking the time to share your feedback. We're really pleased to hear you found our reception team friendly and helpful, and that you enjoyed the shop, bar/restaurant, and the open space for children to play and fish.

We’re very sorry to hear about the issues you experienced. The condition of the entrance road is something we're aware of, and we’re already in discussions to have it repaired. Regarding the showers, we understand how frustrating it can be—we’re currently working with Southern Water to resolve ongoing pressure and hot water issues. In the meantime, we’re also reviewing our cleaning schedules to ensure facilities are well maintained at all times.

Regarding the activities, clay pigeon shooting was paused due to concerns about excessive noise and not wanting to disturb the many dogs we have on site. However, archery, axe throwing, and quad biking have all been running and are available for guests to enjoy.

As for your comment about the site being left to go to ruin—we want to assure you this is absolutely not the case. The owner is on site every day, working extremely hard alongside the team to improve and maintain the resort. There have been some challenges, but the commitment to making this a great place for guests remains stronger than ever.

Thank you again for your feedback—it’s really important to us, and we hope you’ll consider returning in the future to see the progress firsthand.

Thank you so much for your lovely review! We’re glad you enjoyed the large pitch, clean facilities, and the range of activities for the family. Our bar and restaurant team will be thrilled to hear your kind words.

And yes, unfortunately, the British summer weather is something none of us can control—hopefully, next time the sun will make an appearance! ☀️🤣

We look forward to welcoming you back soon!

Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed nearly all the activities and found the fishing onsite so flexible. It’s great to know you appreciated the proximity to Marwell Zoo and that our restaurant exceeded your expectations—multiple pizzas and grills sound like a perfect stay! 🍕🔥

We’re sorry the high wire and a few other activities weren’t available during your visit. We’re working hard to get everything up and running again soon so all guests can enjoy the full range of experiences.

Thanks again for your kind words—we look forward to welcoming you back for another amazing stay!

Thank you for your lovely feedback! We're so happy to hear the kids had such a great time and are already excited to come back—that means the world to us!

We appreciate your thoughts on the food and bar pricing and will keep this in mind as we continue to review our offerings. We want to make sure everyone has a fantastic experience.

Looking forward to welcoming you all back soon!

Thank you for your kind review! We're glad you enjoyed the relaxing atmosphere, breakfast, and clean facilities. As for the rain—classic British weather! Hopefully, next time the sun will shine a bit more for you. ☀️

We look forward to welcoming you back soon!