Admission
- At least one of the party members must be aged 21 or over.
- Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
- Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
- No refunds/discounts for inclement weather, late arrivals or early departures.
Changes to your holiday
- Changes cannot be made once you have booked.
Dogs
- The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
Extras
- Motorbike(s) can be brought instead of the car(s) included.
General
- Bookings must not be for more than 28 consecutive nights.
- Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
- In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
- Please note that the toilet facilities are unisex.
- Quiet hours must be respected between 10 p.m. and 9 a.m..
- Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
- Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
- The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
- The site is not liable for any refund in the event of force majeure.
- This site has no on-site shower facilities.
Occupancy
- Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
- No hen/stag parties permitted via Pitchup.com.
Pitches
- You must follow the management directives when pitching your tent/unit and related equipment.
Reception
- There is no reception on-site: on arrival please contact the number provided on your booking confirmation.
Safety
- Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
- Firearms are not permitted.
- Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
- Guests are advised to bring a good quality torch with them as parts of the site are unlit.
- Open fires are prohibited.
- Swimming in the lake is not allowed.
Visitors
- Visitors must leave the premises by 10 p.m..