Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 2 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 14 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Items like (air guns, soft air guns, knives, catapults, bows, and fireworks) are strictly prohibited & will be confiscated. All items deemed to be a nuisance (water bombs & pistols, laser pens, etc) are not permitted.
• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The grocery shop is open between 02/01 and 23/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

• Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches

• A cable measuring at least 20 metres is needed for the electric hook-ups.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 25/05 and 08/09 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 9 a.m. to 6 p.m. between 06/09 and 14/07.
• Reception is open from 9 a.m. to 8 p.m. between 15/07 and 05/09.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors must leave the premises by 5 p.m..
• Visitors must register at reception and pay their fee.