Admission
- Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
- Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
- No refunds/discounts for inclement weather, late arrivals or early departures.
Dogs
- Dogs must be kept on leads and supervised at all times.
- The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
General
- In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
- Quiet hours must be respected between 9 p.m. and 7 a.m..
- Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
- The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Occupancy
- No hen/stag parties permitted via Pitchup.com.
- The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.
Pitches
- You must follow the management directives when pitching your tent/unit and related equipment.
Safety
- Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
- Firearms are not permitted.
- Guests are advised to bring a good quality torch with them as parts of the site are unlit.
- Open fires are prohibited.
- Please do not touch or feed the animals.
Vehicles
- Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
- Units longer than 7m metres are not allowed.