Under 18s must be accompanied by their parents or legal guardians.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 10 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted via Pitchup.com.
A cable measuring at least 15 metres is needed for the electric hook-ups.
The maximum tent size allowed is 5m x 6m.
Payment
Accommodation cost
£85
(£85)
Extras
Additional dog
2
£0
(£0)
Total stay
£85
(£85)
BalanceAlready paid
£72.25
(£72.25)
Pine Cones Caravan and Camping has billed you the total amount of £85
(£85)
now. This includes a 15% non-refundable deposit.
Expiry 11/2027 (ending in 1164)
We will email a reminder to you the day before the payment.
If for any reason the payment fails, we will email you a link to pay online.
If you want to change the payment due date, contact +44 1485 544224.
Please note: the automatic payment process is controlled by the campsite or holiday park - please do not contact Pitchup.com about your balance payment.
Payment methods accepted on the parkCashMasterCardVisa
Please note that your deposit is paid to Pitchup.com and is non-refundable.
Pine Cones Caravan and Camping cancellation or changes
No refunds within 10 days of arrival date.
No refunds/discounts for inclement weather, late arrivals or early departures.
If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.
Please note that your deposit is paid to Pitchup.com and is non-refundable.
Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
The site will send you further check-in information 1 day(s) before your arrival.
Units will be allocated on arrival.
Dogs
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
General
Bookings are nominative and non-transferable.
Bookings must not be for more than 28 consecutive nights.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 11 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Hired accommodation
No naked flames are allowed inside the hired accommodation units.
Your unit must be left clean and tidy; a fine of £20.00 will be charged for unclean units upon departure.
Occupancy
Group bookings of 10 or more adults are not permitted (couples and immediate family members excepted).
Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
No hen/stag parties permitted via Pitchup.com.
Pitches
A cable measuring at least 15 metres is needed for the electric hook-ups.
Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
You must follow the management directives when pitching your tent/unit and related equipment.
Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Open fires are prohibited.
Vehicles
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.