The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
No hen/stag parties permitted via Pitchup.com.
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
At least one of the party members must be aged 18 or over.
A cable measuring at least 25 metres is needed for the electric hook-ups.
Units longer than 9 metres are not allowed.
Payment
Accommodation cost
£136.92
(£136.92)
Extras
Dog
£4.50
(£4.50)
Total stay
£141.42
(£141.42)
Pitchup.com has billed you £21.21
(£21.21)
£21.21
(£21.21)
BalanceDue:
£120.21
(£120.21)
Your card will be debited on the : £120.21
(£120.21)
Expiry 4/2028 (ending in 9166)
You can pay the balance early or using a different card via this payment link
We will email a reminder to you the day before the payment.
If for any reason the payment fails, we will email you a link to pay online.
If you want to change the payment due date, contact +44 1623 551838.
Please note: the automatic payment process is controlled by the campsite or holiday park - please do not contact Pitchup.com about your balance payment.
Silverhill Woodland Retreats will debit your card on
Friday 10 October 2025.
Payment methods accepted on the parkApple PayCashGoogle PayMaestroMasterCardVisa
Please note that your deposit is paid to Pitchup.com and is non-refundable.
Silverhill Woodland Retreats cancellation or changes
No refunds within 1 week of arrival date.
No refunds/discounts for inclement weather, late arrivals or early departures.
The site is not liable for any refund in the event of force majeure.
Bookings cannot be amended within 14 day(s) of arrival.
If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.
Please note that your deposit is paid to Pitchup.com and is non-refundable.
Admission is only permitted after registering at reception.
At least one of the party members must be aged 18 or over.
Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
The site will send you further check-in information 1 day(s) before your arrival.
Changes to your holiday
Bookings cannot be amended within 14 day(s) of arrival.
Dogs
Dogs are prohibited from main facilities and amenities.
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Extras
Motorbike(s) can be brought instead of the car(s) included.
General
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Public areas are non-smoking.
Quiet hours must be respected between 10:30 p.m. and 7:30 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.
Occupancy
Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
No hen/stag parties permitted via Pitchup.com.
Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
Pitches
A cable measuring at least 25 metres is needed for the electric hook-ups.
Minimum spacing of 6 metres between pitches.
You must follow the management directives when pitching your tent/unit and related equipment.
Reception
Reception is closed from 12 p.m. to 1 p.m.. No arrivals are permitted between these times.
Reception is open from 8:30 a.m. to 8 p.m. between 01/04 and 30/09.
Reception is open from 9 a.m. to 6 p.m. between 01/10 and 31/03.
Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
Open fires are prohibited.
Taxes
This area is not subject to city tax.
Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
No vehicle movement between 11 p.m. and 7 a.m..
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.