The Willows Holiday Park

Понравилось: Very clean grounds, showers/toilets cleaned regularly throughout the day. Town centre, sea front, etc all easily accessible on foot. It really is a beautiful place to sit relax & chill. Tracey is absolutely lovely, always happy & smiling. We will definately be booking again.

Не понравилось: Nothing to dislike to be honest

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От менеджера: Good Morning, Hope you are well! Thank you for your lovely review, hope to see you again soon.

Понравилось: Lovely site owner makes you very welcome and very happy you see them a lot throughout day walking around always there to help show you around site very clean and well maintained site toilets and showers are excellent very clean

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От менеджера: Good Morning, hope you are well! Thank you for your review, hope to see you again soon,

Понравилось: We loved how peaceful this site was, Tracy was absolutely brilliant, extremely helpful, personally came to our assistance whenever we needed it, even helped us set up! The food in the restaurant was extremely good, really great quality food, it was freshly prepared, good value and large portions. They also had kids eat free on Wednesday which was great. The bar had a variety of hot and cold drinks that were reasonably priced and ice cream. The showers and toilets were modern and always clean and there is also a laundrette. Would definitely visit this site again.

Не понравилось: Not dislikes but Two things that would make the site even better: A small shop selling basic essentials. There is a big Tesco down the road which is handy and it’s only a 5 minute drive into Withernsea where there is lots of shops, cafes, fish and chips and ice cream parlours but a small shop would be a great addition on-site. The other would be a pot wash facility. Although we have a sink in our van sometimes when we have big pans/air fryer we usually take them to the pot wash at other sites as it’s just easier to clean up. (We did search for one and couldn’t find it but maybe we missed it )

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От менеджера: Good Morning, hope all are well! Thank you for your review, glad you had a good stay. look forward to seeing you again soon.

Понравилось: Park for kids

Не понравилось: Getting eaten alive to bugs and ending up at a n e for an infected bites

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От менеджера: Good Morning Thank you for your review, i am sorry that you had bug bites. Not sure why we only got a 2/10 as we cant control the bugs, i wish we could. i hope you are all ok.

Понравилось: We were placed right next to the park so the children could go off and play and we could still see them, the owners were absolutely lovely! Couldn't fault them at all!

Не понравилось: There wasn't always entertainment on, we went during the school holidays and there wasn't any entertainment for the children, there was a band on the one night but my children are only young so didn't like the band. The food was bland even with us adding salt we couldn't eat it, the bar staff were rude to us, the girl who brought our food out was rude, I told her we wanted BBQ nachos not BBQ wings and she said "well that's what you ordered but I'll check the receipt" she came back out with what we'd actually ordered without an apology! The man behind the bar was arrogant towards us, we asked for a table to eat he replied "have you booked, you must book" the room had one table with a family on which was eating every other seat was empty we replied "oh sorry we didn't know" he said " well next time you have to book a table but I'll do it now" booked us in and said "right follow me, sit here" honestly I was shocked but with my children I didnt want to say anything If it wasnt for the bar staff and the waitress I'd have said everything was perfect but it wasn't unfortunately and because of the staff behind the bar we won't be returning

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Понравилось: Reception staff absolutely fantastic and very polite and helpful nothing was ever too much to ask. Touring area, toilets, park and bar area all very clean and tidy. Location fantastic and very peaceful. Bar staff polite and welcoming. Pitches very spacious .

Не понравилось: No fish in fishing pond which isn't stated on website but was told by warden when we arrived so had very disappointed autistic son had to pay n travel else where to find him a pond.shoukd state on website that there no fish in it. No washing up area maybe invest in small washing up area.

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От менеджера: Good Morning, hope you are well! Thank you for your lovely review, we do try our best so you can have a relaxed break with us. I am really sorry but you was given the wrong information, there are fish in the pond as it was fished just recently, there was no need for you to of gone elsewhere, i am really sorry you had to do this. I have spoken to the wardens and advised them of this, best wishes Caroline.

Понравилось: Lovely campsite food lovely shower block clean

Не понравилось: Not enough bins about always pitches very close

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От менеджера: Good Morning, Hope you are well! Thank you for your review, hope to see you again soon.

Понравилось: Tracy and her husband greeted us on arrival, very friendly and welcoming. The play park was good for our children aged 3, 12 and 15. As was the amount of outdoor space they had to play. We requested to be near to the park, which we were :) We didn't use the bar/restaurant so cannot comment on it, although it looked to be busy enough. We did not use the shower/toilet facilities much as we have everything we need in our caravan, but when we did use them they were clean. The site was very quiet at night and peaceful and relaxing through the day. It was a good spot for going into Withernsea. Tesco is 2 mins down the road as is the town centre with an Aldi, Swimming Baths, amusements and a few cafes etc. The weather wasn't fantastic during our stay but we still found lots to do and had a lovely break away!

Не понравилось: The only thing that we found a little frustrating was that the grass had been cut prior to us and other tourers arriving and the loose, wet grass had been collected on the play park area and around some of the statics but not on or around the grass touring pitches, therefore everything and everyone ended up covered in grass.Which made hard work for keeping the caravan clean and all equipment and toys and bikes etc were covered in wet grass!

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Понравилось: Love tracey and her husband, very helpful and friendly, loved the food in the club house xx toilet block and showers very clean xx

Не понравилось: No bins near the touring pitches at the bottom end so quiet a walk to take your rubbish

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От менеджера: Thank you for your review x

Понравилось: Staff were very friendly and helpful, we had some caravan trouble and they did all they could to help. Thanks so much.

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От менеджера: Thank you for your review x