Mooreacres

Gostou: What a lovely friendly site. Showers & toilets very clean.

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Gostou: Pitches were lovely and spacious, the site as a whole was lovely and well kept a real shame about the issues below as we would have come back but won’t due to the below.

Não gostou: Shower - didn’t even have enough hot water to rinse my body before it turned freezing, spoke to another guest and her shower was exactly the same, my teeth were chattering had to leave shampoo in my hair it was too cold to rinse. Electric is diabolical, couldn’t even boil a kettle let alone use caravan heating system it was a good job it wasn’t a cold weekend. Had to throw away a lot of food due to not being able to use cooking appliances without electric constantly tripping. As soon as we arrived 2 other pitches warned us about the electric so wasn’t just our 2 pitches with an issue. No hand drying facilities in the toilets Never saw the owners, had to ring to get pitch number, left 3 days later still no sign of owners

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Do gestor: Evening Maxine Thankyou for your review and it will be reviewed by our Management Team. If i could confirm a few off your issues raised in the review we can get these rectified to make sure all campers enjoy there stay at Mooreacres . Issue 1)" Shower did not have enough hot water for full shower ". There are 3 showers on site which are all electric showers so continuous hot water this is not a issue that has been raised to date but we will make sure one of our trusted tradesmen take a look to rectify this issues. Issue 2 ) " Electric is diabolical couldn't even boil a kettle. Let alone use heating system ." As explained by myself the pitches are on 10 amp fuses so can adequately power all appliances e.g TV , Fridge , toaster , Lights etc but will not allow multiple heaters / awning heaters to be run due to the large consumption of electricity these use . Issue 3)" No hand dryer in units " as explained when spoken to the main brick shower unit has infact got a hand dryer located next to the hand basin . Issue 4) "never saw the owners had to ring to get pitch allocation " We do have a Arrival procedure in place where you do have to call for pitch allocation as all pitches are adequately marked we have not experienced this to be a issue as until now . As for not seeing owners on site the are multiple checks throughout the day to check the site remains at the highest possible standard for our customers i recall speak to you in person when walking your Yellow Labrador . For a more accurate description of the site, please see below reviews. Whilst we try our best to Make sure all guests enjoy their stay And any extra request they have like in this case where the guest asked to be pitch next door to their friends which was accommodated and no issues was raised when spoken to on site By myself. Thank you

Gostou: All pitches flat and clean, shower and toilets clean . Plenty of walks for the dog around the area. Some good fishing ponds within 5 minutes drive away.

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Gostou: Level site. Location to Yorkshire Wildlife Park. Clean facilities.

Não gostou: No cover for wash up area so washing up prices too much of a challenge in the pouring rain. You need storm pegs for pegging anything on the hard standing. No Wi-Fi but this was clearly communicated before booking.

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Gostou: A level site relatively new. Wash and toilet facilities clean, but not very busy on site. Gravel and grass with electric and water supply which was handy to have. Great location for visiting the Yorkshire Wildlife Park which was less than 15 minutes drive away.

Não gostou: Grass bit of the pitches was a bit narrow for our awning so guy ropes had to go into the gravel surface. You need strong steel pegs with you for this. No Wi-Fi as yet on site.

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Gostou: Nice site very quiet great for local attractions

Não gostou: Road to the site needs the pot holes filling and could do with a sign at the end of the road

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Gostou: The tidy, flat, gravelled pitches within carefully mown grassed areas. Attractive wooden fences on the site beyond which are green fields at the edge of the village. Large shower room. Good motorway links.

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Gostou: Excellent site very clean and well kept, toilet and shower facilities were very modern and clean. Very peaceful and close to local attractions l, friendly staff and welcome.

Não gostou: Nothing really, we do usually book sites with a playgroup so that was missing from this site. But no issues as we were going to Yorkshire wildlife so kids had plenty to do in the area anyways:)

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Gostou: Hard standing pitch was pretty much level with water supply on the as well . Toilets and showers were clean and water nice and hot . A good nice quiet site .

Não gostou: No real dislikes

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Gostou: Lovely weather Clean and tidy Great idea in the shower blocks Nice grounds

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