Marina Base Camp

Gostou: Didn’t get to find out

Não gostou: We arrived with our Motorhome to find there was no space for us. We parked where we were told. Within minutes told to move very close to water. Then a small van wanted to leave site, which struggled to exit. At that point we left. No where for us to turn so had to reverse past parked vehicles. It was nothing like the pictures on pitch up. Would not recommend at all We paid to stay for 3 nights. No money refunded. Units and commercial vehicles all packed in a small space with no thought given to safety.

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Do gestor: Dear customer. We are sorry to hear that you were not satisfied. You have failed to specify that you motorhome is over 8 m and to book as a large unit. You could have done so in the emails, phone calls that we have had prior to your arrival. When you arrived with your large unit and the bike rack on the back you have parked on the angle thus blocking the access, that is why you were asked to move. The pitch allocated to you is next to the Lydney Canal and yes this pitch is 6feet from the water if you felt uncomfortable with the distance to the water then you should have turned around and face the other way. I have offered you help, I have asked staff members to assist you, I have asked our customers to move their vehicles for you - you have said that you would rather sleep somewhere in the layby. Our refund policy states no refunds within 24 hours. Despite this, I have refunded money for all three days that you have booked minus Pitch up fee and the cards fees. We are a small site along a canal and the site is shaped accordingly. We are basic site and I do not proport to be any else on the website. This is reflected in our prices. Kind regards Marika Strnkova

Gostou: Lovely stay at Marina . We saw the ducks and a kingfisher . Toilet very clean hot running water . Price per night very good for what we got for our stay . Peaceful stay

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Do gestor: Thank you very much for the photos, I have been trying to get the photo of the kingfisher sitting on that pole for three years now. I am rally glad you have had a peaceful stay. Kind regards Marika

Gostou: The peace and quiet. The owner was very polite and helpful. The toilet was warm and clean. We will definitely be returning again in the near future.

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Do gestor: Hi Kathryn We are glad you have had a peaceful time, we would love to have you back any time. Kind regards Marika

Gostou: Ease of checking availability and ability to book online through Pitchup. Reasonably priced for what is on offer. Quiet site so slept well.

Não gostou: Out on a limb. No mobile signal on Vodaphone. Three network reception weak but usable. Freeview signal not good enough to watch TV. Not the fault of the site owner - just giving a headsup!

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Gostou: Relaxed, friendly atmosphere at a lovely setting next to the canal. We enjoyed the company of fellow campers. We walked into Lydney town for shopping and down to Lydney Harbour for an ice cream at the cafe. We even managed to catch a steam train from Lydney Junction going up into the Forest of Dean. Thanks too for the call to make sure we were settled and to give us some local info about things to do and see in the area. Facilities basic but clean.

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Gostou: The location of the site was good for us, we could walk to Lydney shops, Bathurst Park and the separate boating lake, the railway station, steam railway station and Lydney harbour. The site is as described in previous reviews and by the owner. Not a good approach onto the site but once there it is reasonless quiet and laid back. Value for money is great.

Não gostou: The approach is through a working garage parking area. But as we read the information and reviews we were prepared for this.

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Gostou: Nothing

Não gostou: I cannot begin yo tell you how vad this site is . It is not a campsite. It is a working garage . It has a storage yard full of household rubbish . Dangerous materials all around . Old bicycles, shower screen?

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Gostou: Lovely peaceful site with scenic view of the canal/river, friendly owner Richard. Close to town and a nice walk to Lydney harbour. Will definitely stay again.

Não gostou: Bit tight getting a 7m van in but definitely doable. Just a note for some it's a £15/night spot don't expect an all singing and dancing site but those there are very clean

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Gostou: Perfect if you don’t mind a very basic toilet and shower. Very peaceful great view over the river, very friendly people. would stay again

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Gostou: Sorry but this site wasn't for me

Não gostou: Not sure what the black bits were on the artificial grass but got everywhere in my campervan nightmare to clean out

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