Camp Kovva

A aimé : Nothing

N'a pas aimé: The campsite messaged on the morning of our stay to say they had closed the site

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A aimé : Nothing

N'a pas aimé: That they cancelled my booking for the bank holiday weekend, due to “water” issues. I appreciate that things happen and luckily found somewhere else to stay. I was promised a refund & still have not received it… It’s frustrating, to say the least and the correspondence has not been good.

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A aimé : Absolutely nothing.

N'a pas aimé: WARNING DO NOT BOOK!!! Camp Kovva cancelled our reservation the day before our stay and promised a full refund. On 26 August, the campsite confirmed all refunds had been processed, I'm still yet to receive my money. I tried numerous times to contact them direct, but they never answered the phone. Pitchup.com offered no help and just kept confirming that Camp Kovva had to issue the refund, so I don't se the point of why they exist. I personally will never book through Pitchup.com again and will do my best to warn other people of the poor service they provide. All and all, a horrendous experience with Camp Kovva and Pitchup.com, do yourself a favour snd book through Hipcamp or Booking.com.

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A aimé : Small intimate campsite, beautiful scenery, warm shower

N'a pas aimé: Close to road so you hear a little traffic at night but not too bad.

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A aimé : Great little site very nice and quiet. Great communal camp fire in middle of field and probably no more than 15 pitches maximum so never going to be too busy. Facilities all nice and clean Great washing up area with some tea and coffee available too.

N'a pas aimé: Unfortunately no water left in the morning for drinking/washing up

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A aimé : The location, short walk to portreath on a lovely wooded path. The off grid nature of the site. The cleanliness of the facilities.

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A aimé : Nothing

N'a pas aimé: No staff on site no answer to phone calls or text message no drinking water on site shower was small wood cubicle with cold water pumped by car battery from plastic container very expensive at £20 for nothing but a over flowing compost toilet the 2 pubs they refer to one was shut the other doesn’t do food on a Sunday night there is a Morrisons so had to haul water and food well over 2 miles there and back also no electricity on site so no recharge for phones

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Réponse du gestionnaire : Thank you for taking the time to review your stay, we're really sorry to hear you were so disappointed. Our site is completely off-grid, which is detailed in the description, so I apologise if you were expecting something different. Like the rest of our site, our showers are off-grid however they are lovely and warm, I apologise if this was not the case when you used it, but I will look into this for you and for future guests. This also explains why you were unable to charge your phone - It sounds like you may have been expecting a typical campsite with electric hookup and flushing toilets, so we're sorry that this isn't something we provide. We are really disheartened that you have given such a negative review, as we received a glowing review below from guests who were on site at the same time as you, and particularly mentioned that everything ran smoothly and they loved that our camp manager was so present on site. I am really sorry to hear that you couldn't get food at the pub on a Sunday night, and that you had trouble getting shopping from Morrisons, however I'm afraid this is out of our control. We'd be happy to welcome you back to camp in the future, but please be advised that we are completely off-grid and we sadly have no control over opening times or offerings of local businesses. Team Kovva

A aimé : Level pitches and they are trying to be eco friendly

N'a pas aimé: Ran out of water every day and toilet roll and toilets needed emptying more often

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A aimé : The camp is amazing. It is set in a wonderfully quiet area of cornwall with fantastic views of the stars at night. We stayed in our own tent for two weeks, Rob (the camp manager) was fantastic. As it is an off grid camping site, he was on site in the mornings and evenings making sure everything was running smoothly, greet guests and trouble shoot anything. This campsite is fantastic for anyone who wants a break with minimal environmental impact, and minimal people (very small site but perfect for peace and quiet). Also great fun to watch the bats fly around the trees at dusk. The site is close to local shops etc. We have already started to plan our next weekend away to come back but to stay i their fixed canvas tents.

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A aimé : Very relaxed atmosphere, very quiet. Good location.

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