Orchard View Farm

A aimé : The facilities were good

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A aimé : The on site shop had everything you could want. Got the best steak from the butcher I've ever had. Showers large with perfect temperature. All the staff were really helpful. Definitely coming back here again!

N'a pas aimé: I would have liked to have hook up but wasn't the end of the world. Besides that, I honestly couldn't think of anything.

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A aimé : we loved the atmosphere and everyone was super kind and helpful. Was a beautiful campsite and everyone respected the area. Beautiful views and great facilities. toilets were always super clean.

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A aimé : Excellent toilet & shower facilities . I wanted to mention accuracy on the may for satnavs but realised 2 days ago that you have corrected it on Apple Maps, well done. I pitched my own tent.

N'a pas aimé: Toning so far

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A aimé : James! What a lovely chap. Fab site, clean and tidy. Felt super safe. Showers were lovely! We didn’t use the Wi-Fi as it’s not something we consider appropriate for us as a family when touring. I have rated 5 anyway as they shouldn’t be downgraded for my own lack of knowledge.

N'a pas aimé: The people in the next field and their “private event” the woman who was there to was super rude! The chemical toilet disposal liquid was coming up through the manhole and these things are much better non confined as it stops much of the smells. Would think that’ll be fixed asap though James clearly works very hard for the site.

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A aimé : Wonderful little camp site - facilities were clean and well equipped and the staff super helpful. The grass was short, flat and level, a pleasure to camp on. The restaurant and farm shop are excellent too.

N'a pas aimé: Nothing to dislike!

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A aimé : Lovely campsite

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A aimé : Nothing

N'a pas aimé: Was disappointed the bar not opened till Fri , the cafe shut at 230 pm far to early especially as we arrived then to late for food and no where local to eat . Also the lady showed us briefly where our camping plot was but very hard to find as the numbers were on small rocks scatter everywhere , would have been nice to be shown when we arrived . Also when we put our rubbish in the refuse area the bins were full and all over the floor ,with flys all flying around unacceptable .The toilets were dirty and weren’t cleaned very often , only saw someone clean them once a day ,we won’t come back here again very disappointed

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Réponse du gestionnaire : Dear Anonymous reviewer, your review does really stand out with its 100% negativity. So lets deal with your points: Firstly we are a small site located in the countryside, however we do offer great facilities in terms of café, farm shop, butchery and on a Friday and Saturday there is evening food and a bar the times of which these are open is clearly stated in multiple locations online! During the week (Tuesday to Thursday) we close at 3pm and cannot stay open on the off chance that a camper may wish to purchase a few items after hours, we are a business. This said on many occasions I have opened the shop and served customers well after hours, they just asked nicely. All of us at Orchard View Farm are very approachable, if you had asked we would have done our best to oblige. Worth noting we are also not that far from local shops and takeaways, many of whom deliver. All of the information above is available on the App that you were invited to download to assist your stay, we have even negotiated discounts with our local pubs for you, again all on the app. The stones are indeed set into the ground but are laid out in a logical manner i.e. straight lines. Your most valid point is the over flowing bins for which I do apologise, our bin contractor was late to site. Currently we are switching bin contracts to a supplier who can offer multiple pickups a week so avoiding this situation during busy times. As soon as the contractor arrived the bin area was thoroughly cleaned by myself. The facilities are deep cleaned twice a day during the week (quiet times) but are tended throughout the day to ensure there are no problems. At no point are they dirty, however I appreciate this is subjective, other reviews state 'facilities were immaculate' see previous review. If I might comment on your review as a whole, it would appear more balanced if you had found something you liked, for instance the amazing views up the Chiltern Hills, the award winning cafe, proximity to road and rail links etc. I am sorry you did not like our site, we love it and run it accordingly Best wishes James, Family and OVF Team

A aimé : Facilities were really good, cafe, bar a farm shop on site was a definite plus and we liked that it was a smaller setting. Owners were very friendly and accommodating.

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A aimé : Owner very friendly, quite and peaceful, facilities are clean.

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