Castrum Thermal Camping

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leashes and supervised at all times.

Extras

• Entertainment passes are included in the rate.

Safety

• Firearms are not permitted.

Dogs

• Guide dogs are allowed on site free of charge.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a HUF5,000.00 ($18.70) fee.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between midnight and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Sites

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

Pool

• Please note there is no lifeguard on duty.

Arrivals and departures

• Please pick any available site on arrival.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception

• Reception is open from 8 a.m. to 10 p.m. between 08/05 and 30/09.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The games room is open between 08/05 and 30/09.

Pool

• The indoor swimming pool is open between 28/04 and 30/09.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• The sauna (and/or hammam) is open between 08/05 and 30/09.
• The spa is open between 08/05 and 30/09.

Arrivals and departures

• Units will be allocated on arrival.

Admission

• Unsupervised minors must have a letter of authorization from their parents or legal guardian.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 11 p.m..

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Hired accommodation

• Your unit must be left clean and tidy; a fine of HUF10,000.00 ($39.72) will be charged for unclean units upon departure.