Brighouse Bay Holiday Park

Positiv: Facilities

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Positiv: The staff in the shop on site.

Negativ: 1, The pitches flooded that myself and my family were on and like a mud bath, I stopped on this site some years ago and it was lovely, now just about all the trees have been cut down leaving it all open so the wind and rain made it feel like a terrible storm all the time. 2, The staff in the clubhouse were awful, the first day we all went up to use the swimming pool it wasn't open for the time stated of 2pm, we stud around trying to get the attention of the lass behind the counter put she just looked straight through us, after about 10 minutes of trying she finally spoke to myself and when I said we had come to go swimming she said it won't be long and we will have it open, we were still waiting half an hour later, when we did get in to the pool it was freezing and my daughter in law had to take my 18 month old granddaughter out and get he changed due to her shivering. 3, We couldn't go the next day as the hole clubhouse was closed, so we went the next day ,paid again and went in to find the jacuzzi/hot tub was closed this time but nothing was said when we paid and we would not of gone in if we had been told. 4, My final day but my son and daughter with my grandchildren still had two day of stay left decided I would travel back later and park up by the clubhouse so we could all play golf, it wasn't open and we were told they would have it open in an hour so we went into the local town for an hour ish but when we returned were then told it won't be open and had been closed since lock down by one member of staff but then told by another member of staff that it was closed because they couldn't cut the grass due to it being too wet. 5, With us having small children we took them to the park only to find it always flooded at the fenced entrance that was by us so we had to walk a long way round to get on the park and when we did it was water loged and had a small river running through it washing the tree bark away that they had on the ground.

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Positiv: Staff fantastic Swimming Pool Kid Friendly Food and Bar Great Flexibility of site fantastic Shower facilities were great Toilets clean and great Water and facilities for camping great Great family environment Clean and well kept Location fantastic Wildlife brilliant for kids wild dear, pheasants etc Beach great Town close by lovely Play park great Pitches all had trees which reduced wind Would come back was a great place

Negativ: Were areas of site that floods when it rains Phone reception awful Unsecure WiFi needs passwords risky did not use Bar prices a bit high

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Positiv: Loved the pool, spotless toilets and shower facilities. The cafe offered a good menu, not expensive as some campsites monopolise. Well stocked shop with super friendly staff and a great horse trekking experience a minute away. Spacious pitch size minutes from the beach. WiFi isn't great with limited phone signal but that's no bad thing Nothing not to like.

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Positiv: Play park great Safe for kids Horse riding Shop Pool available Facilities clean Staff friendly Coast nearby Near a town for supplies ( Tesco 10 mins)

Negativ: Muddy Pool expensive £5.50 per adult £3.50/ kid Steam room broke/ jacuzzi cold Car stuck in mud, needed help to get it towed out WiFi none in evening, a little during the day Stayed during kids school holidays in April for 6 nights and no entertainment on any night?? Horse riding expensive £16 for 15 mins Very dark at night, need a torch to go anywhere, no lights on paths Pitches not level, most on a slope so took alot of time trying to level caravan out. Shop closes at 5pm

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Positiv: Great site in an amazing location. Very isolated but that's what we were looking for and the on site shop was well stocked. The nearby walks to the beach were brilliant and the facilities were well maintained. The staff couldn't have been more helpful. Great trip and blessed by the weather.

Negativ: There was a few loud neighbours and large groups blasting out music until late that could have been addressed but we were too tired to care.

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Positiv: very clean staff great food good

Negativ: weather lol

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Positiv: The sites location. It’s set on a lovely beach and is within easy reach of a wealth of activities within Dumfries and Galloway. The site showers and toilets were relatively new and always seemed clean.

Negativ: This is a lively site where parties and noise were allowed to continue into the early hours of the morning on every night of our stay (we stayed a week). Unfortunately the driving range wasn’t open and we were told they didn’t think there was any fish in the fish pond so we partly booked on false advertising (having wanted to do those activities ). It was also disappointing that the pool was an expensive extra.

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Positiv: Big site, lots to do, next to beach. Nice underfloor heated shower facilities.

Negativ: Nee tv signal.

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Positiv: Facilities were good. Club house was good and bonus having swimming pool for kids. Great effort from site regarding celebrating Easter.

Negativ: Hard standing could do with renewing but not terrible.

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