Helen, thank you for taking the time to post a review. We are glad that you found the park location to be favourable. The vacation dates that you booked at the end of July, beginning of August are peak season for holidaying in this lovely county. Comments from other guests/reviewers who stayed at this time use terminology such as ‘beautifully clean’ or ‘spotless’. We are a little perplexed that you found the complex dirty. If this was the case, we could’ve dealt with it immediately if you were not satisfied with the standard of the facilities. This is always our preferred option rather than reading about an issue on a review without having the opportunity to address it at the time.
There was a complication in the ladies’ shower area causing a small flood. The situation was handled straightway by multiple staff members, with an aim to cause as little disruption as possible, solving the problem swiftly, whilst staying operational. At no point were toilets closed.
On Tuesday 1st July Wheal Rodney Holiday Park was fully inspected by a Licensing Compliance Officer - Public Protection from Cornwall Council. We passed the inspection and are compliant with fire regulations!
With Health & Safety at the forefront of our operations, after looking through our vast supplies, we did not have an appropriate rubber based step available at the time of your request.
While there’s no dedicated play area for children, the atmosphere is welcoming for families. Our lovely warm indoor pool is a big attraction, and with beaches and play parks just a short walk away, fun is on our doorstep!
Thank you for sharing your thoughts. We appreciate your feedback and wish you all the best this summer.

“…spotless throughout our visit, with clean showers and toilets that were clearly well looked after.” Thank you for recognising the hard work and dedication of our housekeeping staff, and extended team. Your praise is most welcomed, especially as your stay was in late July when the holiday park was at full capacity.
10/10 score for child friendless! A cheery environment for our lovely younger guests is exactly what we aim for, and we are delighted that C had an enjoyable time at the park.
We’d all love to host you, M and C again in the future.

Lee and S, thanks so much for holidaying with us in late July, early August.
All of the staff enjoyed hosting you, and thoroughly enjoyed the little chats we had too! Thank you for the 10/10 review score for customer service!
We are delighted that you found the facilities to be good, and awarded us top marks for value for money.
It’s great to read that you’d recommend us to friend and visit again too! We hope you’ll nip down for another holiday again soon.

Aga, thank you! We’re over the moon that you found the park friendly and clean, as well as being in a perfect location.
It was great to see your 2 young children enjoying their time at the holiday park too!
All of the staff hope to welcome you back in the future.

Vicky, we’re thrilled that you had a lovely holiday. P, J & L appeared to love the warm indoor swimming pool! Wishing you a happy summertime, and hope to welcome you back again in the future.

Megan, thank you for your lovely feedback and praise! We are thrilled that you enjoyed your stay at the park and we very much enjoyed hosting you. If you stay again, and have any problems with removing tent pegs, our helpful maintenance team and always happy to help, so please just ask! Wishing you a lovely summer and hope to welcome you back soon.

Thank you for scoring us top marks for facilities/activities, customer service, cleanliness, Wi-Fi and location.
Pitchup display 100 pictures of the park, some are now over 10 years old! Each photograph is tagged with who posted it, along with the date, too. There is the facility to filter so that just pictures posted by the management can be viewed. We feel that the combination of photo’s added by ourselves and our lovely guests accurately reflect the holiday park over the years.
Our pitches cater for motorhomes, caravans, campervans and tents (with cars). None of the 32 plots require accessing by infringing on someone else’s space. The ‘L’ shaped area where you stayed has lovely views across the Cornish countryside, and is a favoured area for many of our longstanding returning guests.
We’d like to wish you and your family happy holidaying in your caravan this summer.

Thank you for taking the time to review the park. We’re all delighted that you enjoyed your stay and explored this beautiful area. All the staff would love to welcome you and D back again in the future.

Thank you for your lovely review, Julie. We all enjoyed hosting you both and look forward to your return visit.