Atlantic Camping

喜欢 Fantastic staff and stunning pitch views

不喜欢 Although we enjoyed our stay, I wouldn't want to be here when it's really busy. It would feel quite a tight squeeze, and there didn't seem to be enough toilets and showers if the site was fully booked. There are walks directly from the site, but it's an extremely long walk to the beach.

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喜欢 Location, friendly staff, tidy camp site.

不喜欢 Showers were a bit untidy, rough floors, broken hooks, no shelving, lock bolts difficult to operate, no mirrors.

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喜欢 Shade, secluded pitches and proximity to Bude.

不喜欢 Toilet and shower block a little basic.

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喜欢 Peaceful, pretty little site. Well kept pitch’s. Hot showers. All we needed for a couple of nights away.

不喜欢 There was a little confusion when we arrived. Took a few calls on the phone to check-in as there was nobody in reception. Older chap answered the phone and commented that we’d arrived a bit late. I did put between 7 and 8pm in the suggested arrival time and it was only 7:45 pm. Tried to overcharge for our awning until I showed them the price on the website. Given a pitch that someone was already in. The facilities could do with a little TLC.

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喜欢 Secluded tent locations, great basecamp to visit the rest of Cornwall

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喜欢 A lovely site, simple but clean with beautifully maintained grounds. Lovely individual pitches

不喜欢 Nothing

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喜欢 Loved the look of the place, it is so well kept - even the loos are landscaped! Looked at the map (Google and OS) to find best walking route to Bude but didn't fancy a trek along the A39 - amazingly the campsite has built its own footpath to avoid the A39 and signposted the way to Bude. Nice views from the pitch. 12 is a generous time to check out. Very warm and friendly welcome

不喜欢 Having to leave

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喜欢 Well kept site as regards the ground keeping , staff friendly

不喜欢 Facilities terrible, wooden huts with large gaps around doors, so no privacy, only 2 toilets open others locked up , 1 shower has no head on it 🤦‍♂️🤷‍♂️supposed to be cleaned 3 times a day , we were there 4 days and blades of grass stuck to shower on day 1 were still there on day 4
No facilities for dogs even though they charge you for them 🤬
Tried to upload photos but unable to on your site 🤷‍♂️

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来自经理: Here’s a calm, professional, and polite response you can post publicly to help protect your reputation while also addressing the exaggeration fairly:

⸻

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We were surprised by your low rating, especially as other guests staying the same time rated us 10/10. We want to reassure future guests that our site offers six toilets, five showers (with one temporarily under repair), multiple water taps, and waste bins at entrance to the site.

We’re proud to welcome dogs and provide facilities that are well-received by most pet owners.

喜欢 .

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喜欢 Friendly easy going site. Close to beaches.
Pitches quite private thanks to greenery inbetween each one.

不喜欢 Basic facilities are completely fine, but probably need a bit of TLC; make sure locks all work, light sensors work consistently and cover the holes in the back of the shower so that it’s definitely private when showering!

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