Thanks for your review

Its disappointing to hear that your were not happy with the early check in rule as we discussed this on the phone several days before your booking which you chose to go ahead with. The charge is due to parking restrictions within the country park. The £5 covers longer parking and use of the facilities which we feel is very reasonable - It is not viable for us to add this on for a 1 night stay for 1 person (£12.50) im afraid as leaves us with very little to cover costs - the early check in fee is paid back to the counrty park by us to manage the car parks and walking trails etc

Both of our familiy/accesible rooms at either end of the facilities block are heated and the heating was operational during your stay - if you used the larger block this is not heated in the winter months when the campsite is very quiet so will of course feel colder in Feb.

staff are available 24 hours by phone (advertised in reception) for these staying on site and any issues like this can be rectified with a quick phone call.
Despite these things we are glad to hear you overall enjoyed the site

Thank you for your rating

Thanks for your comments.

The lights are on timers and may of gone off early as they are usually on until around 10pm depending on the season - we will look into expanding this till later. The lights on the outside of the loo block are on from dusk until dawn however so we hope that helped you to find your way

We are glad you enjoyed your stay

Thank you for your review

We dont charge per pitch - the charge is per person so you would of had 2 pitches for the same price and only paid for the amount of peopole - I hope this information helps

We are glad that you enjoyed most of your experience thanks for coming

Thanks for your excellent review