Hi,
Thank you for your review. It's such a shame you didn't mention any of this to me as I saw you every day you stayed and asked you if everything was ok to which you replied ‘Yes’. So I would like to have an opportunity respond to your comments.

The mattress was new this season and always has a fresh clean mattress protector and sheet replaced after every stay and fresh bedding as an optional extra. It certainly is not filthy.
When you first arrived I made it very clear as I do to all of my guests that if you need anything I am just a call / text away, so if you feel your toilet was filling up you just needed to text me and I could have changed it….again why didn't you mention this when I would see you each day?
The grass opposite the bell tents thus tear us actually our hay field and with the greatest will in the world this grass will not but cut until we have made hay….which is late this year due to the terrible rain we have had.
As far as dog walks…..im not sure I need to respond to this…..we are in the centre of the most idyllic countryside with place like the Hafren Forest and Clywedog Dam literally on our door step…i literally can not believe you could not find anywhere to walk you dog?? It's just bizarre to say this. There are lots of suggestions of places of local interest and leaflets in the shed shop if you took the time you would have seen this. You would also have found the free wifi and access code I give to guests. The wifi fies not cover the whole site but it us accessable from the shed and it is free!!

We take pride in running a lovely place for people to come and relax in and I'm so sorry you didn't gave a good time, despite your contradicting comments to me saying you were having a lovely time when I spoke with you?
I hope that future guests looking at this will make up their own minds.