- Участок для палатки с травянистым покрытием с электричеством (делюкс)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: First camping and we absolutely loved the site and views!!
Не понравилось: –
would not visit this site again
Brian W.Подтверждено
- Участок для автодома с твердым покрытием с электричеством (большого размера)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: New toilet block was very clean, although as the majority of the pitches were fully serviced, the block only contained three showers which seemed inadequate
Не понравилось: The service pitch allowed was not level with a very uneven surface and placed at the edges of the site. It consisted mainly of a rough sloping grass area with limited gravel to one side and a water tap situated on the side of the plot for all others to use. A track on the other side of the pitch led to a dumping area for garden waste with a busy road to the rear. A Very unsatisfactory pitch which would have been a two star pitch on any other site. This site had been classified as a five star camp site but obviously only applied to fully serviced pitches and not service pitches (electric only) When asked to be moved to a better pitch was told to make the best of it as other pitches were worse
We're glad you enjoyed the amenity block - there are 3 showers in each of the female and male blocks and even when at full capacity, we rarely have any complaints regarding having to wait or queue. As you yourself stated, the majority of the pitches are fully serviced so guests have the option to make use of their own facilities if they wish.
With regards to your comments about your pitch, I think you are being very unfair. We only have 5 electric only pitches (which is the pitch type you booked) and all of them are sited in the same area of the site which, yes, is adjacent to the road but we cannot move these pitches and relocate them - as these are electric only rather than fully serviced, they are priced accordingly. All 5 of these pitches are due to be upgraded to fully serviced over the upcoming Winter (no use to you now but please know that we are devoted to improving the site - but not everything can be upgraded at once and we have had to prioritise and plan as we have only had the site for approx. 5 years and are limited to our closed period to carry out improvements.)
As stated in previous reviews, we will always try to rectify any issues but as we were fully booked when you visited, there were no available pitches to move you to so this was not a possibility. It did feel like there was never going to be anything we could do to improve your outlook on your stay even though we tried to help.
- Участок для автодома с твердым покрытием с электричеством, водоснабжением и канализацией (XL)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Not too large site, lovely and quiet during the week with no children around and a few minutes walk into town with plenty of pubs. Liked the recycling facilities. Pitch was level and a good size for caravan and awning and a space to park the car near van.
Не понравилось: –
Thank you so much! We're thrilled you enjoyed your stay with us and hope to welcome you back to Pen Y Bont very soon!
Kind Regards, Team PYB
- Участок для автодома с твердым покрытием с электричеством (среднего размера)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Great shower block facilities, always nice and clean!
Friendly staff!
Close to lake (short walk) for beautiful walks and watersports.Не понравилось: Some road noise from the farm which started early. Would pick a pitch further away in future
Thank you for taking the time to leave us a review, very much appreciated. We hope to see you again in the future, give us a ring and we can allocate you a pitch further away from the farm.
Kind Regards
Team PYB
Good sized plot. Excellent amenities and …
Tony G.
Подтверждено
- Участок для автодома с твердым покрытием с электричеством (среднего размера)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Good sized plot.
Excellent amenities and little shopНе понравилось: Nothing
Thank you very much Tony 😊 very much appreciated!
- Сафари-тент Celyn с 2 спальнями (с домашними животными нельзя)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Near the town. Wildlife on the park. Comfy beds.
Не понравилось: Rain leaked into the porch area soaking the decking and some of the furniture. No one can help the poor weather, but it didn’t mean we had to spend the three days just inside the main tent because it was too damp and not pleasant in the outdoor covered area. I am used to camping, in my own tent that fully zips up and has an insect net for the bedroom. I now realise that Safari tents are open to the outdoors with many gaps. If you’re not a fan of slugs, spiders, moths, frogs and anything else that can crawl in, then maybe it’s not for you either. The shower block was fine, but I think I’m at an age where I like my own toilet in my accommodation. Again we knew this before we travelled. However, for £150 per night there are comparable safari tent experiences where a toilet is provided within the accommodation.
Thank you for taking the time to leave us a review.
We can only apologise for the poor weather, but as you said, there is unfortunately nothing we can do about this and we are as frustrated by this as our guests are - we want it to be gloriously sunny too, it is Summer after all!
I think the comment regarding the slugs, spiders, moths, frogs is a little exaggerated - any camping experience comes with its fair share of bugs and wildlife but these rarely venture inside the tent unless it is left open...like any tent.
We value your opinion but to give us negative feedback for things out of our control or that you were aware of on booking such as the separate amenity block is rather unfair. We are in a beautiful area of the Snowdonia National Park with Bala Lake only a few minutes' walk away and with plenty of attractions that can be enjoyed in both nice and more inclement weather too.
- Участок для автодома с твердым покрытием с электричеством, водоснабжением и канализацией (XL)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Shower block/ washing up/ laundry block is brand new and kept very, very clean. A real pleasure to use. Just a quick 10/15 mins into bala high street and less than 2 mins to the bala steam train and lake. Really lovely, quiet site that is kept very well. Staff super friendly and helpful.
Не понравилось: –
Many thanks for taking the time to leave us a review, very much appreciated and so glad that you had a great time with us. We hope to see you again in the near future.
Kind Regards
Team PYB
Loved the site good pitch lovely …
Austin O.Подтверждено
- Участок для автодома с твердым покрытием с электричеством, водоснабжением и канализацией (XL)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Loved the site good pitch lovely staff showers and toilets were spotless clean we found it a great location for touring
Не понравилось: –
Thank you very much Austin 😊 Please come and see us again soon!
- Сафари-тент Celyn с 2 спальнями (с домашними животными нельзя)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Liked
Не понравилось: –
Thank you 😊
Great location with clean shower block but next to a noisy road
Trevor S.Подтверждено
- Участок для автодома с твердым покрытием с электричеством (большого размера)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Toilet block was modern and clean
Не понравилось: Road noise
Lack of dog wash facility
Motorhome grey waste area too small and right next to a fence
Thank you for taking the time to leave us a review and glad that you found our facilities to your satisfaction. Unfortunatley we have no control over the traffic and we have a very big lake a 2 minute walk from the site where dogs love to swim! Look forward to seeing you again.
Team PYB
Thank you so much - we hope to see you again soon! 😊