During a recent family camping trip, we were excited to spend some quality time together in nature. The site itself was picturesque and initially seemed like the perfect setting for a memorable adventure. However, our experience was unfortunately marred by the conduct of the campsite supervisor.
On our first night, around 10:30 PM, our peaceful evening was abruptly interrupted. The supervisor approached our group and demanded that we extinguish our campfire immediately and retire to our tents. While we understand the importance of quiet hours, his approach was far from respectful. He was rude and confrontational, which cast a shadow over our enjoyment.
Even more concerning was the supervisor’s behavior the following night. On Saturday, it was evident that he was under the influence of alcohol. This not only raised questions about the safety and professionalism at the campsite but also made us feel uneasy and unwelcome.
We believe that a campsite should be a place where families can relax and enjoy themselves while adhering to reasonable rules and regulations. Unfortunately, the lack of professionalism and courtesy shown by the campsite supervisor greatly detracted from our experience. We hope that the management addresses these issues to ensure a more pleasant and safe environment for future visitors.
|
You did promise me a review. so allow me to explain to everyone what really happened.
You had 5 seperate bookings, and made no contact with us to inform us you would all (obviously) like to be next to one another (no real biggie, but would have been useful to know for planning purposes) I showed you to the camping pitches (which you weren’t happy with for whatever reason, despite the fact many campers are very happy with the pitches we provide week on week) so i allowed you to pitch where tents normally aren’t allowed, simply to appease you.
At 23:00 (so already 3 hours after checkin time and 1 hour after noise curfew is enforced) 2 cars arrived and proceeded to start setting up their tent. Children within your party were screaming, i came over and explained “i know part of your party has just arrived and everyone is excited but it’s 23:00, it’s time to start using nighttime voices please”.
00:15, i came over and once again asked you to use your night time voices. I was met with hostility and compelling arguments of “it’s friday night mate, you have to understand people want to have some fun”. I tried to explain that we don’t demand total silence, but some effort must be made to lower the volume of your voices.
(At this point i would like to make clear you were never asked to extinguish your fire and go to bed. This is 100% a complete lie)
Fast forward to 01:30, i come over again, asking you to please lower the volume of your voices, once again, i am met with hostility.
3:30. Now i’m not happy, i should have been asleep along time ago, i can still hear your voices from approximately 300m away in my dwelling. I came down and spoke to you, and admittedly,i may possibly have been sligthly unprofessional as i had had enough, i asked you to be quiet in more stern language and was once again met with more hostility etc etc i retired to bed, tired, angry and frustrated.
Day 2.
Well i didn’t wake up till quite late due to the fact i was up till 4am asking campers (you) to please just be quiet.
20:00 - 00:30 - your behaviour was actually acceptable (thank you). I was lulled into thinking i could have an alcoholic beverage or 2 after watching the England game. However at about 01:00 (after i’d gone to bed) you seemed to increase the volume, i had no choice but to get out of bed, pop down and whilst appreciating our interactions yesterday weren’t great, but your behaviour today was acceptable, and this was the first time i’d issued a warning today: I commend you for your behavior so far today, but asked you to use your quiet voices (explaining that i was able to hear you whilst in bed, and getting out of bed to talk to campers at 1 in the morning isn’t something i do by choice). I was immediately met with hostility. I tried to explain my position (as outlined within this reply) but i accepted you already had a dislike towards me after the previous nights interactions and weren’t willing to listen, so i walked away and retired to bed.
Day 3. Check out is 10:00 and we ask all rubbish to be put in the bins when you leave. You left at about 13:00 and left your rubbish on the field (i have the pictures to prove it) #LeaveNoTrace
To anyone reading this review, i would ask you to look at all the amazing reviews we have (both here and google), look at how so many people love the site and the owners, and question if this one bad review out of so many good is a true representation of the site. whilst we have a noise curfew to try and ensure everyone has a good experience, we are not unreasonable, we don’t demand absolute silence, we merely ask that your noise does not impact other campers on site, and we will always give several polite warnings if we believe you are being too loud, but we will not allow antisocial behaviour to go unchallenged, no matter what time of the night it is, to ensure a pleasant and safe environment for visitors.