Arrived at night, so reception was not attended, however there was no signage whatsoever to direct to the pitches or any information on the booking confirmation. I didn't have phone reception to call the contant number. Had to drive around the site, which had narrow roads lined with rocks for over an hour. When I managed to get in contact with the number, the owner was in a noisy pub and explained where the pitch was, so having booked a grass pitch, looked around the area to see if there was anything else, parked where I thought the pitch was. However, the power box didn't have the correct connection for the motorhome and the van was stuck in the mud. Having spoken to the owner again, he finally decided to use the CCTV to point me the the right direction, where the power hook up was just a cable hidden in a hedge, however the van was now stuck and the owner said he'd come and help - but didn't show up. A sleepless night later, we called the owner again and expressed how unhappy we were that he didn't show or contact us. He arrived on a tractor, but demanded an apology before helping and drove away when we simply said 'excuse me?' After hours of trying to free the van and even being helped by a couple of passers by, we had to call the owner again, who was apologetic this time and pulled us out of the mud. Not a good experience.
|