Thank you for your feedback. We understand that there was an error in your pitch allocation, which is not something that happens often and regret that the pitch change caused you inconvenience, but please understand that we manage pitches to accommodate all guests fairly.

However, we must be clear that we do not tolerate abusive behaviour towards our staff members. Our team works hard to ensure everyone has a good experience, and respect is expected in return.

We appreciate your understanding.

Thank you for your detailed feedback. We’re delighted to hear you found the site clean, well maintained, and enjoyed the facilities, especially the play area and location.

We appreciate your comments regarding the shop, café, and entertainment options. We’re always looking for ways to improve, and your feedback about food choices, service speed, and activities for older children is very helpful. We’ll certainly take this into consideration as we plan future enhancements.

Thanks again for recommending us to families with younger children—we hope to welcome you back for an even better experience.

Thank you so much for your recommendation and kind words! We’re thrilled you had a lovely time and would love to welcome you and your friends back again soon.

Thank you for your positive feedback! We’re glad you enjoyed your stay and found the shower facilities and bar staff welcoming.

We appreciate your comments about the pitch spacing and electric hookups. We’ll take this on board as we look at ways to improve the overall comfort for our guests.

We hope to see you again soon!

Thank you for taking the time to leave a review following your recent stay with us. We're really pleased to hear you found the site nice and clean.

We’re sorry to hear that your experience was affected by noise and the proximity of pitches. While we do our best to create a peaceful environment, we understand how important space and quiet are when you're trying to relax. Your feedback is valuable and will be shared with the team as we continually look for ways to improve the experience for all our guests.

We hope to welcome you back again soon — and we’ll do our best to make your next stay even more enjoyable.

Thank you for taking the time to share your experience with us. We're sorry to hear that the café closed earlier than expected, especially on a Saturday — and that food ran out before closing time. We understand how frustrating that can be, and we’ll share this feedback with the management team at Pod Kitchen.

We also appreciate your comments about the check-in experience. It’s important to us that every guest feels genuinely welcomed, and we're sorry if the interaction felt impersonal. We'll follow up with our front desk team to ensure we’re offering a warmer, more engaging arrival for all our guests.

Thank you again for your feedback — it helps us improve. We hope to have the opportunity to welcome you back for a better experience.

Thank you! We're so glad you found everything well set out. We work hard to create a space that's organised and enjoyable, and it’s great to know that stood out to you. Hope to see you again soon!

Thank you for taking the time to leave your feedback. We're really pleased to hear that you enjoyed the surrounding shops and café – it's great to know the location added to your experience.

We're sorry to hear that some aspects of your stay didn’t meet expectations. We appreciate your comments regarding the pitch surface, access road, spacing, and the toilet block. Your feedback is important to us and has been shared with the relevant teams as we continuously look at ways to improve the site and enhance guest comfort and privacy.

We hope you'll consider visiting again in the future, and we’d love the opportunity to provide a better experience next time.

Thank you for your wonderful review! We're so glad you enjoyed the location and found our staff friendly and helpful. It's great to hear the shower facilities met your expectations too. We’d be delighted to welcome you back anytime!

Thank you for your lovely feedback! We're so pleased you enjoyed the cleanliness of the site and found our team friendly and welcoming. It means a lot to hear you had such a positive experience. We hope to see you again soon!