Impressive site and facilities. Excellent heated shower block.
Sherida D.
Подтверждено
- Участок для палатки с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
-
-
Перевести (Переведено с помощью Google Translate)Понравилось: Clean
Accesibility to walks
Excellent facilities
Heated shower blocks
Good tent pitch size
SecurityНе понравилось: –
Over all very good
Steven W.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией
- Рекомендую друзьям Хочу приехать опять
-
Перевести (Переведено с помощью Google Translate)Понравилось: The Staff were great, every single one of them, really friendly & helpful.
Inhouse entertainment team were also great.
The chefs cooked really well with a great menu.Не понравилось: Large group of rugby players were very noisy, couldn't here the group play at all.
Very muddy pitch almost got stuck (113) getting on and off.
almost no breakfast options, could do with a good breakfast buffet.
not much to do during the day for adults on a rainy day.
We do love to read that you found every single team member you met to be friendly and helpful and that you enjoyed dining in Pebbles Restaurant. We have fed back your positive comments to our new head chef, Dan and Ryan our entertainment manager and thank you for leaving us a review. We hope to welcome you back to Ladram in the near future.
Kind regards,
Aimee and the Ladram Bay team
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией
- Рекомендую друзьям Хочу приехать опять
-
Перевести (Переведено с помощью Google Translate)Понравилось: Very clean site.
Не понравилось: Not really dog friendly at all. You are allowed to bring yr dog but they’re not allowed anywhere inside or at all on the beach which is just unbelievable. Another customer complained about this and they replied saying they want to keep all their customers happy. But they’re not keeping their dog owning customers happy just making them feel unwelcome.
Thank you for leaving your thoughts on your stay, we are pleased to read that you found our holiday park to be clean. Our policy on dogs features in the terms and conditions of booking which you would have received via email, and it is also accessible from our website. Although not permitted on the beach there are several recreational fields where dogs are welcome, and we do have a coastal path that runs through the park which is great for glorious dog walks with amazing views. Dogs are also welcome on the terrace of pebbles restaurant and the foyer of the leisure complex.
Kind regards
Aimee and the Ladram Bay team
Fully serviced pitch and very friendly …
sam t.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией
- Рекомендую друзьям Хочу приехать опять
-
-
Перевести (Переведено с помощью Google Translate)Понравилось: Fully serviced pitch and very friendly staff with amazing views.
Has everything you need on site.
Не понравилось: –
What a gorgeous photograph of the stunning coastal path that we are lucky enough to be situated on. Thank you for sharing your feedback, we are delighted that you found everything you needed on-site and that you would choose to return for another holiday. We hope to see you soon!
Kind regards
Aimee and the Ladram Bay team
All staff were very friendly! Will be booking ASAP for next year
lee a.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией
- Рекомендую друзьям Хочу приехать опять
-
Перевести (Переведено с помощью Google Translate)Понравилось: For a couple with a 1.5yr old everything was very easy. So much stuff for children to do during the day and lots of activities like soft play to tire them out!! the indoor swimming pool with slides was some of the best we've been too, all booked with time slots so that its never to busy. This is the same as Sunday Roast which was very high quality as was all the food and drinks, certainly not what you would expect in UK holiday park, in terms of quality (Pitches/Toilets/Showers/Food/Drink/Entertainment) Ladram Bay is up there with the best!
Не понравилось: Red mud around pitches and a steep walk back from the entertainment to the pitches. But if anything this helps burn off all the gorgeous food you've just eaten
We are so pleased that you found Ladram to be an easy option for your family getaway, it certainly sounds that you all had a great time using all of our facilities and dining on-site. We hope that you come back and visit us in 2024.
Kind regards
Aimee and the Ladram Bay team
Great views, loads for kids to do in all weather.
Geoffrey H.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией
- Рекомендую друзьям Хочу приехать опять
-
-
Перевести (Переведено с помощью Google Translate)Понравилось: Pitches fine. Views of sea spectacular. Tons of kids activities: Great indoor swimming pool, crazy golf, indoor rock climbing etc. It was a bit rainy this half term so it was ideal to have some indoor active things to do. The walks right off the site and along the coast path are beautiful. The little beach is also really lovely, even in the wind and rain!
Staff were all v friendly and seemed to enjoy working there. It was super clean and seemed to run efficiently.Не понравилось: I thought there could’ve been more planting of shrubs and trees in between pitches. It felt a bit bare. Maybe some people like that?
Surprised that we had to pay extra for crazy golf & swimming. Felt food was expensive and not reflected in quality (£13 for a meh lasagne). I don’t mind paying more for good food but it didn’t feel like good value.
Also, I really don’t like having do download an app just to order food in the restaurant. I like to have a server to talk to. Perhaps this is really good to limit how run off their feet the staff are in the high season. The staff were all friendly tho, but the restaurant manager used our visit to patronisingly train the new staff member in front of us which made that pretty awkward for her and us…
Many thanks for your feedback, it sounds like you really made the most of our on-site facilities and our direct access to the Jurassic coast. We do love to hear that you found our staff friendly and felt that the park was efficiently ran. We will forward on your comments regarding the food and service in our restaurant to our Retail Manager. We do hope that you choose to return in the future.
Kind regards
Aimee and the Ladram Bay team
Thank you for your review of our park, it looks like you had a fantastic time exploring the beautiful village of Otterton. It's fantastic to read that you found your pitch to be a good size and our heated shower bock to be of an excellent standard. We do hope you choose to come back for another stay again soon.
Kind regards,
Aimee and the Ladram Bay team