Location, size of pitch
John C.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией (премиум)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Location, size of pitch
Не понравилось: –
The Waterfront Cafe was brilliant. The …
Marie W.
Подтверждено
- Участок для автодома с гравийным покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: The Waterfront Cafe was brilliant. The staff were so nice & helpful.
Не понравилось: The toilets were freezing NO HEATING ON.Itwas reported but STILL no heat.Wont return in the winter again because if that. No member of staff met anyone on site.
Thank you for taking the time to leave a review and for your kind words about The Waterfront Café and our staff – we’re delighted you enjoyed that part of your visit.
We’re very sorry about the issue with the heating in the toilets during your stay. Unfortunately, due to the freezing temperatures, a pipe burst unexpectedly, which caused the heating to stop working. This was repaired as quickly as possible, and the heating is now fully operational again.
We appreciate you reporting the issue at the time and apologise that it affected your experience. Your feedback is important to us, and we hope you might consider visiting us again in the future under more comfortable conditions.
No contact check in was easy, …
Amanda H.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией (премиум)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: No contact check in was easy, cafe on site very dog friendly and good food. New toilet block was ok but had some heating issues which thankfully were resolved.
Не понравилось: –
Thank you for your review. We’re pleased to hear you enjoyed the easy no-contact check-in, our dog-friendly café, and the food. Apologies again for the heating issues. We hope to welcome you back again soon.
Quite and great clean facilities. Very …
Alan L.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Quite and great clean facilities. Very good breakfast at the cafe bar
Не понравилось: –
Thank you for your lovely review. We’re pleased you enjoyed the quiet atmosphere, clean facilities, and a great breakfast at the café bar. We hope to welcome you back again soon.
How a caravan site should run
Malcolm S.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией (премиум)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Huge pitches, spotless toilets,great communication. Easy stay
Не понравилось: Nothing
Thank you for your great review. We’re delighted you enjoyed the spacious pitches, spotless facilities, and clear communication. It’s lovely to hear you had an easy stay, and we hope to welcome you back again soon.
Well kept clean site . Lovely …
Michael C.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Well kept clean site . Lovely surroundings. Friendly staff
Не понравилось: –
Thank you for your kind review. We’re really pleased you enjoyed our clean, well-kept site, lovely surroundings, and friendly team. We hope to welcome you back again soon.
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией (премиум)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Large wide serviced pitch. Love the surroundings. Lovely Licensed Cafe, with lovely food & a warm welcome.
Loads of lovely local walks & walking in the Marina is so peaceful.
We just love staying here. Dogs always welcome too.Не понравилось: The new showers & toilets are fab, but no heating on which is a little unwelcoming.
Thank you for such a lovely review. We’re delighted you enjoyed the spacious pitch, peaceful surroundings, café, and local walks – and it’s always a pleasure to welcome both you and your dogs.
Thank you also for your feedback about the showers and toilets. We’re pleased to confirm the heating issue has now been fixed. We look forward to welcoming you back again soon.
- Участок для автодома с гравийным покрытием с электричеством, водоснабжением и канализацией (премиум)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Large pitch with services hookup
In a good position
Nice cafe/barНе понравилось: Half of the facilities blocks were locked and of the ones that were open, half were out of toilet paper.
We were on pitch 12 next to the pedestrian gate which when people went through it slammed really loudly.
There was a lot of traffic noise from vehicles going to the marina
hank you for your feedback. We’re sorry to hear that aspects of your stay did not meet expectations. We apologise for the inconvenience caused by some of the facilities blocks being locked and the lack of toilet paper in those that were open – this has been addressed with our housekeeping team to prevent a recurrence.
Regarding the pedestrian gate, thank you for bringing this to our attention. We have since added silencing foam to the gate to prevent it from slamming and to reduce noise for guests staying nearby.
We understand that traffic noise from vehicles accessing the marina can be noticeable at times, and we appreciate your comments as they help us identify where improvements can be made. Thank you again for taking the time to share your experience.
Excellent site
Helen J.Подтверждено
- Участок для автодома с гравийным покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Layout, gravel pitches, immaculate shower block, dog walking & shower facilities, marina cafe, email information straight forward straight onto pitch no waiting
Не понравилось: A chair in shower would be useful, somewhere to put your clothing pile other than toilet seat.
Thank you for your lovely review. We’re glad you enjoyed the layout, facilities, and easy arrival process.
We also appreciate your feedback about the showers – your suggestions are noted and will be considered as we look to improve. We hope to welcome you back again soon.
- Участок для автодома с гравийным покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: All good
Не понравилось: Weather
Thank you for your feedback! We’re glad to hear you enjoyed everything. We’re sorry the weather didn’t cooperate, but we hope it won’t stop you from visiting us again!
Thank you for the nice review